CRISTO RINCON
Indianapolis
Summary
Results-driven Communications Training Officer specializing in emergency communication protocols. Known for strong collaboration and problem-solving skills, aiming to enhance training effectiveness and promote a culture of continuous improvement.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Communications Training Officer
Metropolitan Emergency Services Agency
Indianapolis
02.2021 - Current
- Developed training materials for emergency communication protocols.
- Evaluated training programs for effectiveness and relevance.
- Collaborated with team members to design scenario-based exercises.
- Maintained records of all training sessions conducted, including attendance, materials used and evaluations.
- Maintained records of training participation and outcomes for reporting purposes.
- Collaborated with senior management on strategies for improving organizational communication processes.
- Facilitated team building activities to promote collaboration among colleagues.
- Provided one-on-one coaching sessions with employees to help them develop their abilities.
- Created and offered additional materials to enhance training.
Police Officer
New York City Police Department
New York
07.2017 - 01.2021
- Enforced laws and regulations to maintain public safety and order.
- Responded to emergency calls and provided immediate assistance to citizens.
- Collaborated with community members to address public safety concerns.
- Patrolled assigned areas to deter criminal activity and promote safety awareness.
- Provided security at public events such as parades, concerts, or sporting events.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Maintained order during civil disturbances or protests.
Education
High School Diploma -
Park East High School
New York, NY06-2015
Skills
- Development of training materials
- Emergency communication protocols
- Training program evaluation
- Scenario-based exercises
- Organizational communication strategies
- Community collaboration
Languages
Spanish
Native/ Bilingual
Certification
NIMS Training
Timeline
Communications Training Officer
Metropolitan Emergency Services Agency
02.2021 - Current
Police Officer
New York City Police Department
07.2017 - 01.2021
High School Diploma -
Park East High School