Crystal Bittinger
Plymouth
Summary
Dedicated professional with a strong work ethic and a track record in quality assurance and team management. Committed to improving operational efficiency and customer satisfaction through effective communication and collaboration across cross-functional teams.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Quality Coordinator
Lippert Components
Goshen
12.2023 - Current
- Coordinated quality audits to ensure compliance with company standards, enhancing overall product integrity.
- Reviewed and updated quality documentation for accuracy and consistency, supporting ongoing compliance efforts.
- Assisted engineering, production and logistics departments to help develop and improve product design changes
- Analyzed product samples to verify adherence to specifications and guidelines.
- Collaborated with cross-functional teams to address quality concerns effectively along with performing internal QA Audits.
- Ensured that all processes meet ISO 9001, 2015 certification requirements.
- Investigated customer complaints regarding product defects, identifying root causes and implementing corrective actions.
Team Lead
Lippert Components
Bristol
12.2023 - Current
- Facilitated team meetings to review project progress and resolve challenges.
- Coordinated daily operations to ensure smooth workflow and productivity.
- Trained new employees on company policies and operational procedures.
- Evaluated team performance and delivered constructive feedback to enhance skills.
- Developed schedules to optimize resource allocation and task management.
- Resolved conflicts among team members to maintain a positive work environment.
- Inspired and supported team members to enhance customer satisfaction and loyalty.
Assistant Machine Operator
Pregis Innovative Packaging
Plymouth
02.2023 - Current
- Performed preventive maintenance on process line and resolved production issues to minimize downtime.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Placed finished products on skids and wrapped and transported to warehouse with forklift.
- Verified production orders prior to starting set-up.
- Utilized fastening equipment to fasten, package and stack materials and products.
- Maintained daily system logs to document production data and communicate issues with management.
Online Grocery Associate
Walmart
Plymouth
04.2020 - 02.2023
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Fostered positive relationships with grocery store personnel through consistent professionalism and friendliness.
- Coordinated up to 8 deliveries per hour by efficiently selecting and purchasing items.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted teammates with daily tasks during peak periods.
- Updated system stock information by scanning items pulled from shelves.
- Requested assistance from store associates to find missing products.
Commercial Sales Manager
Advanced Auto Parts
Plymouth
01.2018 - 04.2020
- Increased sales volume by providing tailored support to new and inactive customers.
- Maintained relationships with high-profile and return clients.
- Developed effective customer communications and strengthened customer relationships to enhance retention.
- Established strong professional relationships with suppliers and key clients to foster long-term business growth.
- Evaluated local market to change sales tactics and product descriptions.
- Analyzed competitor markets and reviewed trends.
- Resolved customer complaints regarding sales and service.
- Promoted exemplary leadership by communicating company's goals and strategic vision.
Education
High School Diploma -
Plymouth High School
Plymouth, IN05.2009
Skills
- Quality Management Systems
- Machining and Production Standards
- Inspections and reviews
- Visual Inspection
- Testing Procedures
- Product Inspection
- Documentation skills
- Specifications knowledge
- Preventive Maintenance
- Machine Setup and Shutdown
- Production Equipment Experience
- Machinery Operation
- Forklift and Pallet Jack Operation
- Shipping and Labeling
- Measurement tools
- Attention to Detail
- Problem-Solving
- Team leadership
- Project coordination
- Teamwork and Coordination
- Good Communication
- Workplace Safety
- Following Instructions
- Strong Work Ethic
- Punctual and Dependable
- Relationship building
- Training
- Quality tools
- Internal auditing
- Heavy Lifting
- Relationship building
Certification
GD&T
Affiliations
Lippert Pack Out
Timeline
Quality Coordinator
Lippert Components
12.2023 - Current
Team Lead
Lippert Components
12.2023 - Current
Assistant Machine Operator
Pregis Innovative Packaging
02.2023 - Current
Online Grocery Associate
Walmart
04.2020 - 02.2023
Commercial Sales Manager
Advanced Auto Parts
01.2018 - 04.2020
High School Diploma -
Plymouth High School