Crystal Byrd

Assembly of hospital bedframe

• Maintained professional demeanor during stressful circumstances, successfully managing conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Fast paced assembly of vehicles. Install seatbelts, carpet, ac pipes and brakes. Clean work area and pulled supply carts

Bedframe assembly line

Packing nutrition bars

• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.

• Conducted systematic inspection of unloaded products.
• Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
• Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
• Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
• Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Enhanced trust in quality care by fostering robust patient connections through excellent communication.