Crystal Johnson
Elizabeth
Summary
Detail-oriented professional with expertise in client relationship management and vendor coordination. Proven ability to enhance operational productivity and provide technical assistance, ensuring seamless communication during events.
Overview
8
8
years of professional experience
Work History
Technical Services, IT Dept
Kentucky State Fair Board
Louisville
06.2018 - 04.2022
- Coordinated with vendors and customers to facilitate internet connectivity during events.
- Prepared comprehensive reports summarizing findings from technical services projects.
- Implemented quality assurance standards to boost performance in Technical Services Department.
- Maintained accurate documentation for technical services team, ensuring up-to-date information.
- Provided technical assistance to vendors and customers regarding products during trade shows.
- Responded promptly to customer inquiries about services and technical issues.
- Assisted customers with product selection by offering detailed technical information on features.
- Managed vendor relationships for services and products used in Technical Support operations.
Receiving Agent, Purchasing Dept
Kentucky State Fair Board
Lousiville
01.2015 - 06.2018
- Streamlined receiving processes through effective team communication.
- Compiled detailed monthly reports on purchased services and equipment rentals.
- Maintained comprehensive records of received items, tracking quantity and value.
- Collaborated with multiple departments to enhance operational efficiency.
- Ensured precise documentation of invoices, work orders, and contracts.
- Engaged with supervising department cardholders to enforce policy compliance.
- Participated in KPPA courses for ongoing professional development.
Accounts Payable Clerk, Finance Dept
Kentucky State Fair Board
Louisvillle
09.2014 - 01.2015
- Completed processing of customer invoices to guarantee timely billing cycles.
- Collaborated with finance team to enhance invoicing processes for improved efficiency.
- Maintained organized accounts payable files, facilitating quick access to records.
- Entered data into accounting systems, ensuring precision in financial tracking.
- Executed high-volume invoice processing tasks with minimal supervision required.
- Coded invoices systematically to uphold accuracy in financial documentation.
- Partnered with department personnel to deliver timely and accurate bills.
- Created effective procedures for accounts payable operations, resolving matching issues.
Education
Diploma -
Oak Harbor High School
Oak Harbor, WA06-2002
Skills
- Relationship management
- Documentation expertise
- Supplier and vendor oversight
- Detail-oriented approach
- Communication proficiency
- Productivity optimization
- Network connectivity solutions
- Analytical skills
- Collaborative teamwork strategies
- Quality control
Accomplishments
Employee Recognition Award 2019
Timeline
Technical Services, IT Dept
Kentucky State Fair Board
06.2018 - 04.2022
Receiving Agent, Purchasing Dept
Kentucky State Fair Board
01.2015 - 06.2018
Accounts Payable Clerk, Finance Dept
Kentucky State Fair Board
09.2014 - 01.2015
Diploma -
Oak Harbor High School