C.S. SUBIKSHA
OPERATION MANAGEMENT
Coimbatore
Summary
Dedicated and professional operations management specialist with 4 years of experience in client relations, process optimization, and administrative support. Demonstrated ability to streamline workflows, increase productivity, and consistently deliver exceptional results in fast-paced environments. Excited to leverage expertise and explore new industries while contributing to innovative and dynamic teams.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Virtual Assistant - Business Support Executive
TTK GETFRIDAY SERVICES PRIVATE LIMITED
Bangalore
4 2021 - Current
- Developed and maintained strong relationships with US clients, ensuring high levels of satisfaction and retentions.
- Acted as the primary point of contact for high revenue clients inquiries and issues, providing timely and effective resolutions.
- Delivered accurate back-end support, maintaining data integrity and confidentiality.
- Prepared and delivered detailed client reports, including performance metrics, project status updates, and actionable insights.
- Leveraged Advanced reporting tools to analyze trends, and provide clear strategic recommendations.
- Streamlined procedures to reduce turnaround times and improve overall service quality
- Facilitated effective communication between clients and internal teams, ensuring alignment on project goals, expectations, and deliverable.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Monitored more than 500 emails per day, organized inbox, and prioritized messages for supervisor. And also shared my task knowledge by giving KT to team mates by conducting meetings live sessions.
- Completed Digital marketing course
Education
X -
PSG Sarva Jana Higher.Sec School
Coimbatore 06.2014 - 03.2015
XII -
PSG Sarva Jana Higher.Sec School
Coimbatore 06.2015 - 03.2017
Bachelor of Commerce - Computer Application
VLB Janakiammal College of Arts And Science
Coimbatore 06.2017 - 07.2020
Skills
Web Design
Hobby
- cooking &Baking
- fitness weight training
- painting
- play with my pets
- driving
Disclaimer
I, SUBIKSHA C.S, do hereby solemnly ensure that the information's given above are true to the best of my knowledge.
Timeline
Bachelor of Commerce - Computer Application
VLB Janakiammal College of Arts And Science
06.2017 - 07.2020
XII -
PSG Sarva Jana Higher.Sec School
06.2015 - 03.2017
X -
PSG Sarva Jana Higher.Sec School
06.2014 - 03.2015
Virtual Assistant - Business Support Executive
TTK GETFRIDAY SERVICES PRIVATE LIMITED
4 2021 - Current
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