Curtis Peterson
Indianapolis
Summary
My name is Curtis Peterson. I am a extremely fast learner and very team oriented. I strive at solving problems and developing solutions for new challenges. I take a lot of pride in my work and care greatly about my work environment. I believe where I work is a reflection of me so I go above and beyond to create a image I can be proud of.
Overview
8
8
years of professional experience
Work History
Operations Manager
CVS Healthcare
02.2021 - 03.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Production Member
Panera Bread
04.2018 - 01.2021
- Enhanced production efficiency by streamlining processes and optimizing equipment usage.
- Implemented quality control measures that resulted in reduced defects and increased customer satisfaction.
- Trained new employees on company procedures, helping them become productive members of the team quickly.
- Assisted supervisors in monitoring employee performance, providing feedback for improvements when necessary.
Dishwasher
Metro Diner
06.2017 - 02.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Associate of Applied Science - Information Technology
Vincennes University
Vincennes, IN04-2019
High School Diploma -
Ben Davis University
Indianapolis, IN04-2019
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff training
Timeline
Operations Manager
CVS Healthcare
02.2021 - 03.2025
Production Member
Panera Bread
04.2018 - 01.2021
Dishwasher
Metro Diner
06.2017 - 02.2018
Associate of Applied Science - Information Technology
Vincennes University
High School Diploma -
Ben Davis University
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