Curtis Wilson
Underwood
Summary
Work oriented and career motivated UPS package handler with 8+ years experience. From proper parcel handling procedures to training new hires on how to do things the UPS way.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work History
Package Handler
United Parcel Services, UPS
Louisville
06.2017 - Current
- Ensuring all parcels are properly secured and loaded into the correct aircraft container.
- Knowing which dangerous goods can be safely transported by air or ground service.
- Training assigned new hires on how the operation works and what is expected of any UPS employee.
- Knowing what class of dangerous goods can be loaded together or not.
- Knowing what aircraft container I need for the assigned plane.
- Sorting packages at an efficient rate.
- Properly and safely handling irregular sized packages from 70-220 pounds.
- Checking all aircraft containers for any damages that may make them unworthy of flight.
- Sorted packages for efficient delivery routing in a fast-paced environment.
- Operated conveyor systems to transport packages within the facility.
- Conducted quality control checks to ensure package integrity and accuracy.
- Fixed any compromised packages that needed to be repaired to be eligible for loading.
- Communicate with a multitude of coworkers for any updates in the work flow or what needs to be done to effectively execute our jobs.
- Collaborated with team members to optimize workflow and reduce delays.
- Maintained a clean and organized workspace to promote safety standards.
- Loaded and unloaded packages from delivery trucks following safety protocols.
- Assisted in training new employees on operational procedures and safety practices.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Familiarized myself with routing codes as well as zip codes to ensure there were no mis-sorted parcels.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assisted in training new employees on package handling processes.
- Maintained a clean work environment by removing debris from the loading dock area.
- Resolved conveyor system issues by clearing jams and blockages.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Assisted with the unloading of thousands of parcels in a two hour span.
- Ensured theft and intentional mishandling of parcels was not an issue on my particular line.
Stock Associate
Americas Thunder Fireworks
Shepherdsville
05.2022 - 07.2022
- Organized inventory stock for efficient access and management.
- Assisted customers with any questions or concerns they may have.
- Received and inspected incoming shipments for quality assurance.
- Maintained clean and orderly storage areas for safety compliance.
- Assisted in loading and unloading products during peak seasons.
- Collaborated with team members to optimize stocking procedures.
- Monitored inventory levels to prevent stock shortages or overages.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Assisted customers in locating products throughout the store.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
- Assessed floor displays to restock merchandise.
- Cleaned work area periodically including sweeping floors and dusting shelves.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Provided excellent customer service by responding promptly to inquiries regarding product availability, prices, features, benefits .
- Followed instructions to properly arrange merchandise items.
- Worked a cash register with a hand scanner to ensure all bulk orders were accounted for.
Line Cook
Home Run Burgers And Fries
Louisville
03.2017 - 06.2017
- Hand prepping ingredients for the next day and for the evening shift.
- Cooking and preparing our full menu of items from burgers to chicken tenders.
- Organizing and cleaning the make line.
- Making sure all equipment was properly cleaned as well as maintained to the best of my ability.
- Breaking down and properly cleaning the restaurant after business hours.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Fostered a welcoming atmosphere for customers with dietary restrictions.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Education
General Educational Development.
Louisville, KYSkills
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Record keeping
- Manual dexterity
- Loading and unloading
- Heavy lifting
- Material storage
- Fragile item handling
- Multitasking capacity
- Detail orientation
- Documentation skills
- Protective equipment use
- Goal setting
- Adaptable to change
- Warehouse safety
- Negotiation
- Persuasion
- Customer service
Affiliations
- I resell vintage toys & comic books in my spare time. Along with almost any other thing I can possibly make a profit on.
- I also run a successful Mercari sales page with over 100 satisfied customers and growing.
- I am also a writer in my spare time with a multitude of projects ongoing at this time.
Timeline
Stock Associate
Americas Thunder Fireworks
05.2022 - 07.2022
Package Handler
United Parcel Services, UPS
06.2017 - Current
Line Cook
Home Run Burgers And Fries
03.2017 - 06.2017
General Educational Development.