C V Moksheswara Gupta

• Accounts Receivables (Order Management (Direct & indirect) & Collections).
• Team handling and escalation handling, Recording DTPs changes, leave management, Auditing( sampling), job assigning, training, Keeping a track of pros and cons of each individual.
• BP creation.
• Machine exchange and contact upload.
• Handling Internal and Distributors Manual/EDI Orders.
• Modification in customer master data.
• Forecasting Operations target Month on Month and publishing reports across PAN European Counties.
• Coordinating with Account Mangers, European distribution managers, Finance leads, Shipping team and ensuring that my team is aligned with operational goal and working towards it.
• Ensuring the SOP’s are updated and all changes are made as necessarily.
• Reconciliation of orders.
• Processing order both in E SAP/Oracle, resolving disputes in orders.
• Performing all the activities within TAT.
• Conducting regular team auditing of all activities performed within team.
• Supporting team members to resolve their issues related to customer queries and train them if required.
• Work with pricing team in case of incorrect/ difference price reflecting in system (price correction).
• Resolving distributers/internal Queries through Emails and query portal.
• Coordinating with the in-country team to get resolution on distributers/internal queries.
• Processing Credit’s (short shipment), Debit’s (over shipment) and Return Material Authorization (damaged in transit / wrong delivery & Stock rotation).
• Coordinating with internal team and distributers to make arrangements in collection of RMA.
• Validating and raising stock rotation request RMA’s on quarterly basis.
• Working on various reports such as Holds, Query & RMA reports on daily basis and DOBS reports on monthly basis.
• Arranging for RMA collections.
• Coordinating with the warehouse team on shipment and Return shipment status.
• Attending Sales call on daily basis with sales management team in order to minimize the gap between sales targets.
• Internal audits and training for new joiners.
• Biweekly call with internal team on RMA and query report (Initiative taken to reduce the aging).
• Releasing Partner orders, preparing statement and remittance and creating queries.
• Clearing remittances.
• Regular follow-up with partner for payment status.
• Cash Applications- UK/ESPANA/Oracle/Pro-Finance
• Posting payments received in UK Bank account to ESAP through FEBA in E-sap
• Posting payments received in UK Bank account to Pro-Finance /Oracle.
• Matching the Payments received on Spain Bank Account to invoices on IMS tool
• Matching payments received on Germany Account to Accounts on XSAP
• Updating trackers/Volumetric report/Assigning activities to team members/Assigning remittance e-mails to team.
• Clearing remittances of respective customers posted in shared drive
• Creation of BP’s for all the roles,Sold t bill to and pyer in Sales force.
• Identifying the existing BP’s before creating new BP number
• Validating the given address trough Royal mail and Google
• Upload establishments in salesforce (XIST)
• Clenching activity (recognizing the BP’s which is created incorrectly by the stake holder)

• Father's Name: C.R. Vijaya Krishna
• Date of Birth: 05/25/1988
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• Star employee award Q3 2014 GPS for Excellence Performance in F&A for 3 Consecutive months In IBM.
• Feather in the cap award in first 6 months and Eagle award for successfully implementing the changes in processing orders.
• Received Eagle Award for Year 2021
• Received Star Employee Award for Quarter 2 2022

Creation and modification