To secure a challenging position in a world where I can make a meaningful contribution to the growth of the Organization and develop my creative ideas and being a continuous learner.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate
Allstate
Pune
05.2024 - 04.2025
Company Overview: Provider of insurance products and services.
Worked closely with insured clients and the vendors to keep them informed on the progress of their claims, ensuring regular updates, and clear communication.
Managed payment processes, keeping the accuracy of 100%, ensuring timely and accurate transactions.
Provided continuous support throughout the entire process, from start to finish, ensuring customer satisfaction, and addressing any concerns to guarantee a positive outcome.
Maintained strong relationships with clients, ensuring their needs were met, and expectations exceeded.
Working as middlemen between the insured and the vendor to ensure everything is as planned, and keeping the insured updated until the repairs are completed to their satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
B.Com - General
Indira College of Commerce And Science
Pune, India
06.2022
Commerce
St. Ursula School And Junior College
Maharashtra, India
01-2019
SSC -
St Alphonsa High School
Pune
01-2017
Skills
Microsoft Office
Microsoft PowerPoint
Claims management
Payment processing
Vendor coordination
Customer satisfaction
Process improvement
Project reporting
Accomplishments
Proactively identifying and proposing business ideas for process improvements aimed at increasing efficiency and reducing operational costs.