Ryan Murphy
New York
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
6
6
years of professional experience
Work History
Sales Associate
MassMutual
New York
01.2019 - Current
- Trained and developed 22 new sales team associates in products, selling techniques and company procedures.
- Maintained organized, presentable merchandise to drive continuous sales.
- Kept detailed records of daily activities through online customer database
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
Customer Service Representative
Kaiser Permanente
New York
01.2018 - 12.2018
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Maintained 11 customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Enhanced productivity levels by anticipating needs and delivering outstanding support
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues
Education
High School Diploma -
Unicoi County High School
Erwin, TN06.2014
Skills
- Stocking and replenishing
- Merchandising expertise
- Shipment processing
- Product and service sales
- [Type] Product Knowledge
- Social Perceptiveness
Timeline
Sales Associate
MassMutual
01.2019 - Current
Customer Service Representative
Kaiser Permanente
01.2018 - 12.2018
High School Diploma -
Unicoi County High School
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