Cyrus Talukdar
Bangalore
Summary
Accomplished Regional Sales Manager with a proven track record at ColorTokens, adept in consultative and relationship selling. Leveraged sales channel management and market analysis skills to significantly enhance territory and account management, focusing on strategic solutions like Zero Trust Security. Demonstrates exceptional ability to drive sales initiatives, fostering robust partner relationships and achieving corporate goals.
Overview
13
13
years of professional experience
Work History
Regional Sales Manager
ColorTokens
04.2022 - Current
- Responsible for selling the complete ColorTokens Security solution in the allotted region
- Drive business for solutions like Zero Trust Security, Micro-segmentation, Container Segmentation, OT/IOT Segmentation, ZTNA, CSPM and identify new opportunities within specific accounts
- Work with ColorTokens' channel to build relations with key partners and support the Networking and Security solutions
- Learn and understand the assigned accounts extended business model and create offerings and solutions to meet corporate goals
- Develop and manage Partner Technical Enablement Plans (TEP) for key partners and overall Partner Technical Enablement plans for the region
- Solidify existing customer accounts and elevate ColorTokens to a more strategic position within all accounts
- Match the ColorTokens solution to the customer's business needs, challenges and technical requirements
- Ensuring successful CXO round table in my region
- Ability to communicate the business value and/or ROI of proposed products and solutions
Sales Specialist (NSX, Tanzu Service Mesh)
VMware
10.2018 - 04.2022
- Responsible for selling the complete VMware Networking and Security solution to customers in Karnataka
- Drive business for NSX, new-age solutions like Tanzu Service Mesh, Zero Trust Security, Microsegmentation and identify new opportunities within specific accounts
- Work with VMware's channel to build relations with key partners and support the Networking and Security solutions
- Part of Cross Functional Team for pre-sales, post sales & product management through services design, services support, services pricing, modelling & sales support
- Learn and understand the assigned accounts extended business model and create offerings and solutions to meet corporate goals
- Solidify existing customer accounts and elevate VMware to a more strategic position within all accounts
- Match the VMware solution to the customer's business needs, challenges, and technical requirements
- Ability to communicate the business value and/or ROI of proposed products and solutions
Sales Engineer(NSX ,Vsphere, Tanzu Service Mesh)
VMWARE
04.2016 - 10.2018
- Collaborate with an account team to maximize revenue and create new opportunities for the customer to leverage VMware technologies
- Lead end to end opportunity cycle from presales front to begin with qualifications, RFP responses, competition handling to successful win
- Conduct technical demo's with customer
- Educate customers and partners on the modern network security landscape
- Perform hands-on technical workshops, seminars, demonstrations & POCs for clients/partners
- Create and deliver compelling demonstrations of VMware products and solutions
- Cross selling with existing VMware accounts
- Maintaining seamless coordination with sales team inorder to create territory specific business plan & offering as per the market requirement
- Effective in customer-facing engagement, and in writing, presentation, and creative problemsolving skills
- Identify problems in customer environments; effectively engages customers at the technical field and technical management levels
- Acted as a FOCAL Point for various customers for Vsphere, NSX, Tanzu etc product establishment queries and POC
- Active participation in gathering new product feature and driving those with the Business Analyst and Product Managers
- Display strong communications skills and creative, audacious planning to help the customer overcome obstacles they on a day-to-day basis
- Formed an alliance with key stakeholders including VP, Operations Managers and director Infrastructure admins to help their business succeed and function smoothly
- Establish long-term relationships within assigned accounts while developing an understanding of the Customer's temperature and its overall impact on business results
- Present VMware vision and technologies, strategy and product roadmaps to executives, technical management and technical engineers
- Manage customer presentations, RFI/RFPs as directed
- Active involvement in PRD for Emerging Product Group
- Establish account presence and build trust with key contacts share responsibility for the account sales strategy with the Sales Representatives and broader sales team
- Support Pre-sales and Post-sales opportunities by performing proof of concept engagements with the VMware Solution Stacks
- Maintain deep technical and business knowledge of systems management applications, industry directions, and trends
- Assists sales in preparation of proposals, building Return On Investment / Purchase Justification documents for prospects
- Work collaboratively with Sales Reps, Product Management, Technical Marketing and Engineering during the development, launch and continuing refinement of VMware management products
Senior Network & Security Engineer
Tech Mahindra
12.2014 - 03.2016
- Working on P1, P2 and escalated P3, P4 cases on Routing and Switching, firewall issues
- Troubleshooting packet drops, latency issue on highly escalated cases
- Contacting affected customer to get additional information to find out the exact issue, impact and getting downtime if required
- Need to take quarterly calls with Manager to discuss the progress and challenges found in the project
- Tracking of Incident from Opening to Closure, with timely communication to business
- Developed and implemented various process improvements within the team as per ITIL methods and practices
- Performed Training workshop for new joiners in the Team to train them on the entire process and monitoring their transition
- Client: SECU, Biogen, Liberty Mutual
Technical Support Engineer
Microsoft
05.2014 - 12.2014
- Payroll of Aditi Technologies
- Working on P1, P2 and escalated P3, P4 cases on Routing and Switching issues
- Troubleshooting packet drops, latency issue on highly escalated cases
- Contacting affected customer to get additional information to find out the exact issue, impact and getting downtime if required
- Need to take quarterly calls with Manager to discuss the progress and challenges found in the project
- Tracking of Incident from Opening to Closure, with timely communication to business
- Developed and implemented various process improvements within the team as per ITIL methods and practices
- Performed Training workshop for new joiners in the Team to train them on the entire process and monitoring their transition
Microland
03.2012 - 05.2014
- Handling, maintaining and monitoring the entire GE (General Electric) Network in the region of ASPAC, EMEA and US
- Managing customer General Electric's LAN/WAN networks in working environment under Incident Management
- Handling severity1 and 2 issues and providing solutions within the agreed SLA
- Troubleshooting issues such as node and interface down, link down, link and interface intermittent, packet drops, latency, network slowness and QOS issues
- Isolating the network issues by analyzing logs, routing protocol and interface status and configurations in routers, switches
- Configuring routers, switches and documenting the configuration changes in trouble ticket
- Contacting Local site contact to verify Power and equipment status, interface cable status and request him to do hardware reset or reboot and replacement if needed
- Logging a trouble ticket with vendor for WAN link issues & Hardware issue and actively following up with them for resolution
- Coordinating and helping vendor's onsite technician to replace, reboot, configure and test routers, switches, access points and modems
- Extracting the link utilization report by e-health, Net-QoS
- Verifying back configuration with HPNA tools
- Troubleshooting and resolving both proactive and reactive tickets for EMEA, AMERICAS and ASPAC customer
- Client: GE
Education
Bachelor of Engineering - Computer Science
MVJ College of Engineering
Bengaluru, KarnatakaSkills
- Sales channel management
- Consultative and relationship selling
- Sales initiatives and techniques
- Territory and account management
- Market and competitive analysis
- Annual forecasting
- Business development and planning
- Training and mentoring
- Quote preparation
- Proposal development
- Negotiation and persuasion
- Sales presentations
- Leads database maintenance
- Pipeline maintenance
- CRM software
- Revenue generation
- Motivational and inspirational
- Presentations and public speaking
- Deal closing
- New account development
- Business growth management
- Forecasting and reporting
- Product demonstrations
- Lead generation
- Client account management
- Decision-making
- Relationship selling
Timeline
Regional Sales Manager
ColorTokens
04.2022 - Current
Sales Specialist (NSX, Tanzu Service Mesh)
VMware
10.2018 - 04.2022
Sales Engineer(NSX ,Vsphere, Tanzu Service Mesh)
VMWARE
04.2016 - 10.2018
Senior Network & Security Engineer
Tech Mahindra
12.2014 - 03.2016
Technical Support Engineer
Microsoft
05.2014 - 12.2014
Microland
03.2012 - 05.2014
Bachelor of Engineering - Computer Science
MVJ College of Engineering
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