Sidra Khan

Contributed to Project Moonshot, developing Go and Java (Spring Boot) microservices with lossless Kafka pipelines to process real-time telemetry from 100K+ drivers, improving map data accuracy by ~35%. Built and optimized profile and billing services (kwm-profile, kwm-billing) for high availability and low latency. Improved observability and SLAs through structured logging, metrics, and alerting using uMonitor and Grafana. Automated testing and deployment with BITS (CTF) and Bazel, reducing incident recovery time by 40%.

Solely led the Notification Revamp project, restructuring the existing AWS Lambda-based architecture to reduce the number of functions from 13 to 5. Resolved inefficiencies such as inconsistent key naming, lack of version control, and insufficient logging. Implemented Infrastructure-as-Code (IaC) for streamlined deployment and centralized monitoring, empowering customer service teams to independently manage notifications via a UI.

Integrated third-party systems like Suprema Biostar and Ubio, resolving access control challenges and enhancing client security. Collaborated on innovative projects, including Temi robots, Mendix app, and coffee printer integrations, LED Screens to improve visitor experiences.

Data Abstraction Layer | Tech Stack | GoLang-Python-GRPC-Flask-Devtron-New Relic-AWS
Services-Dynamodb-Elastic Search | Description | Migrating and decoupling of database interactions,
enabling seamless integration and providing flexible database selection and mode options without source code
modification.
E-Waybill Service | Tech Stack | Python-JavaScript-MongoDB-GSP APIs-API Gateway-AWS-Lambda-Flask
| Description | Orchestrated E-waybill Service, optimizing waybill generation, validation, and reassignment
workflows for streamlined shipment handling.
SMS Service | Tech Stack | Python-DynamoDB-Flask-DockerKubernetes-New Relic | Description | Service
Integration to send SMS during Package Lifecycle for its picked, delivery etc statuses.
Batch Jobs | Tech Stack | Python-Docker-Git-AWS CloudWatch-AWS S3-AWS
Batch-ElasticSearch-E-waybill Service| DynamoDB Data Management | Implemented a daily batch job for
automated deletion of data, ensuring optimal database management. | Automated Scheduling and Locking |
Automated task for timely package scheduling, E-waybill generation, and Locking Invalid Shipments
Scan Service | Service to store and retrieve tracking information about the shipment.

Controlling Fake Client consignee failures | Designed and implemented a system to prevent fake pre-dispatch NSL applications, and improving operational accuracy.

Scan Service | Service to store and retrieve tracking information about the shipment.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.