DINESH SINGH

To work sincerely & honestly in an organization providing an environment for my development as a professional utilizing all abilities to add up the companies and hospitality industry, retail industry profit as well as my curriculum. trying to get new knowledge from my seniors & juniors to groom myself day by day to achieve the goal of my life. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

• V-Mart Retail Pvt Ltd, Best manager of the zone 2 times 19-20 & 20-21, Awarded for best operational manager in April 2022 for the Indore Sapna Sangeeta store, Won the international trip for financial year 2022-2023 best achievement in all MP zone with top notch performance. 22% yoy growth & 15% EBITDA in MP zone
• Nysaa Retail Pvt Ltd, Cleared first evaluation of T.A.S.M in 3rd month of joining, Cleared final evaluation of T.A.S.M in 4th month of joining and became Store Manager in 7 months through my best performance, Worked as a Sr. Store Manager in Dumka Store Jharkhand for 1 year
• Zara, Took total 3 promotions and worked as a Senior team leader
• Cafe Coffee Day, Became Sr. Team member in June 2010 through SOS champ of the month, Became Sr. Team member in June 2010 through SOS champ of the months’ ( Seat On Service ) champ of the Year in June 2010, Received a best seller award for selling the highest IBIBO combo, Employee of the month in Aug, Sep & Dec 2010, Promoted as G.R.O (Guest Relation Officer) at cafe day lounge Hauz Khas

• Father's Name: Shri Pratap Singh
• Date of Birth: 08/16/89
• Gender: Male
• Nationality: Indian
• Marital Status: Unmarried

• Ensuring my Senior & juniors are happy with my work & my behavior in store
• Active participation in customer interaction, Situation handling and taking feedback from customer reg.our products & customer services
• Inventory management controlling inventory efficiency and controlling costs
• Keeping knowledge of various equipment functions, setup and operating Procedures to run stores smoothly during rush hours
• Motivating the team every time to achieve expected targets of the company
• Maintain and update customer’s record in our system on a regular basis
• Physical stock verification in the store area according to the system inventory
• Analyzing sales reports (KPI) to check the growth of my store according to the company expectation
• Provide sales targets to the Floor Manager’s & ASM according to the company's or managements
• Short out daily basis issues of the team at the time of briefing
• Make them know about the current promotion in operation which is going on
• Duty allocation of CSA, F. M’s & ASM as per their abilities and capabilities
• Distributing targets to ASM & Floor Manager’s as per their monthly targets
• Training of the team on new product launches & customer service
• Total 25 NSO done in the last 5 years along with site finalization process

• Managed a store that exceeded company expectations in every category during the [Quarter] quarter.
• Recruited [Number] successful new managers within one year.
• Increased sales by [Number]% by coaching department managers on new merchandising standards.
• Exceeded monthly store sales goals [Number] months in a row.
• Achieved the [Number] national store ranking within [Number] years.
• Achieved [Result] by introducing [Software] for [Type] tasks.
• Supervised team of [Number] staff members.
• Documented and resolved [Issue] which led to [Results].

• Association for Computing Machinery

i am playing guitar since 7 year old & cooking food from 10 year old.