D Arul Murugan

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Strengthened operational efficiency to remain cost-effective while maintaining quality service.
• Mentored team members to enhance professional development and accountability in workplace.
• Created employee schedules to align coverage with forecasted demands.
• Developed organizational structure to outline and direct rules, roles and responsibilities.
• Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
• Directed promotion and brand loyalty efforts to build direct relationships with customers.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Developed strategy to increase sales and drive profits.
• Reduced financial discrepancies to minimize threats to health and productivity of business.
• Reviewed sales and gross profit report to assess company efficiency.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Recognized staff for contributions to company success to foster engagement and increase productivity.
• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Compiled financial data to comply with budget.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Look after the logistics Inbound &Outbound shipments of Mobiles Phones/Accessories
• Co-coordinating with forwarder / Transporter for ontime delivery of shipments
• Close co-ordination between Production, Sales and Order management team for order fulfillment as per available stock and customers PO and allocation for same day connectivity
• Look after the supply chain process as per the scheduled orders and arrange for invoicing
• Volume allocation decisions, distribution activities, within TAT time deliveries
• Ensure inbound and outbound quality control and analysis
• Handling independently Export& Import movements
• Efficiently handled shipments from suppliers across the world
• Coordination with International supplier about delivery of shipment to forwarder
• Import & Export Pre-Alerts Follow up with Origin Freight Forwarders
• Customs Tariff Code Checking in Bill Of Entry
• Coordinating with Customs House Agent and ensuring availability of right material at the right time inside the factory for production
• Customs Clearance of Import and Export shipments
• Releasing SEZ - Online Bills,& Re-Warehousing Completion
• Tracking for daily production Plan Vs Actual
• Web Freight Uploading into internal link for CHA Payments
• Follow up with CHA for Shipping Bill Preparation of Export Shipments
• Re-Export of rejected items RMA, with MEPZ permission
• Transport Damage Loss and Claim Report
• Receipt of post shipment documents.( IMPORT/EXPORT)
• DSR (Daily Status Report – IMPORT/EXPORT)
• WSR (Weekly Status Report - IMPORT/EXPORT/VENDOR PAYMENT REPORT)
• MSR (Monthly Status Report - IMPORT/EXPORT/ /SALES REPORT)
• Align with cross functional team to meet organization goals
• Maintenance of SEZ Customs & Central excise compliance records, MIS reports submission to authorities
• Achievements:-
• Successfully completed Export & Import System related training under – Oracle Platform .(R12)
• Participated in Pallet Optimization project through Six Sigma process
• Implemented Customized tool for logistics data requirements
• Reduced Tarmac & PH Clearance's Costing
• Monthly Freight forecast and analysis
• Ensuring Over all Customs compliance related to Imports / Exports
• Import shipments cleared with Zero Demurrage charges
• No Customs Doc's amendment in the period of

• Preparing Export & Import Documentation for the shipments
• Preparing Import & Export License
• Handling JDGFT formalities for getting Import license
• Preparing the Export fulfillment Obligation against the particular Import license
• Contact with Buyers regarding the shipment schedules
• Handling all bank formalities like Submitting the exports documents, providing all required details to bank regarding all future shipments and for availing packing credits , letter of credit and Bank guarantees etc.,
• Good communications with the bank documentation department and able to get the document discounted at the time of emergency
• Co-originating with the production department and working on for the shipments according to buyers schedule
• Order follow-up – (Shipment)
• Good Communication with the logistics department & getting the daily status of the goods shipped
• During emergency capable of meeting the customs officials for clearing the import or export goods
• Preparing & Updating MIS report to buyer about the shipments
• Preparing & Updating MIS report according to daily schedules to the Managing Director.

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• Preparing Export & Import Documentation for the shipments
• Preparing Import & Export License
• Contact with Buyers regarding the shipment schedules
• Handling all bank formalities like Submitting the exports documents, providing all required details to bank regarding all future shipments for availing packing credits etc.,
• Co-coordinating with the production department and working on for the shipments according to buyers schedule
• Order follow-up – (Shipment)
• Preparing & Updating MIS report to buyer about the shipments.

• Customs clearance
• Documentation of imports / Exports Documents
• Submitting Documents to bank
• Preparing the Export fulfillment Obligation against the particular Import license.