D Avinash Babu
Hyderabad
Summary
Senior Service Delivery and Transformation Leader with 19 years of global IT experience, Brings hands-on leadership in Ansible Automation Platform (AAP), cyber security delivery and project management (CyberArk, vulnerability management, IAM), and hands-on experience in SAP Security & GRC. Demonstrated ability to drive automation-led transformation, improve operational efficiency, reduce manual effort, and ensure governance, compliance, and SLA adherence. Strong customer-facing leader with expertise in stakeholder management, financial control, risk mitigation, and cross-functional coordination across infrastructure, cloud, and application landscapes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager
Wipro
06.2021 - Current
- Led development of reusable Ansible playbooks, roles, inventories, and execution environments.
- Automated provisioning, configuration management, patching, and compliance checks.
- Integrated AAP with CI/CD pipelines, ITSM tools, and monitoring systems.
- Reduced manual operational effort by 40–60% and improved deployment consistency.
- Mentored automation engineers and established automation best practices and governance.
Service Delivery Leader
Wipro
11.2018 - 05.2021
- Owned end-to-end delivery for global accounts with 24x7 operational support.
- Managed SLA/KPI performance, incident, problem, and change management processes.
- Led cross-functional teams across geographies ensuring seamless service delivery.
- Acted as primary customer interface for escalations, reviews, and governance forums.
- Improved SLA compliance to >99% through proactive delivery controls.
- Led migration and modernization initiatives across on-prem and cloud platforms.
- Coordinated architecture, security, and operations teams for seamless transitions.
- Implemented automation-driven operational models leveraging Ansible.
- Managed risks, dependencies, and stakeholder expectations throughout program lifecycle.
- Achieved significant cost optimization and improved system reliability.
Project Manager
Wipro
11.2015 - 05.2018
- Delivered SAP programs across Finance, Supply Chain, Procurement, and Manufacturing streams.
- Enhanced governance with improved risk tracking, dependency management, and structured reporting mechanisms.
- Engaged global stakeholders to ensure functional and technical alignment during SAP rollouts.
- Owned project planning, budgeting, risk management, and stakeholder communication.
- Coached workstream leads on Agile, improving team collaboration and throughput.
Module Leader
Wipro
03.2013 - 10.2015
- Led end-to-end project delivery using Agile methodologies, ensuring on-time completion, budget adherence, and risk mitigation across global programs.
- Conducted requirement workshops, blueprinting, design, testing, cutover planning, and hyper care.
- Customized executive reporting through dynamic dashboards (Power BI, Excel), aligning project milestones with strategic business goals and enhancing decision-making clarity.
- Managed cross-functional teams across regions, fostering collaboration and accountability to deliver high-impact initiatives under tight timelines.
- Defined and tracked KPIs via progress dashboards, improving leadership visibility and enabling faster course correction across project portfolios.
SAP Basis and Security Consultant
Steria India Ltd
05.2006 - 02.2013
- Configured and managed SAP roles and authorizations using Profile Generator (PFCG) across R/3, HR, MM, SRM, CRM, BI/BW, ePortal, XI, and SolMan modules, ensuring secure access and compliance in global environments.
- Executed transport of roles and profiles via SAP Transport Management System and handled portal transport packages, streamlining deployment and reducing configuration errors.
- Conducted SAP system audits and prepared monthly compliance reports (e.g., privileged users, invalid logons, custom access), enhancing governance and audit readiness.
- Resolved access issues and security conflicts using SUIM and SU53, improving user experience and reducing incident resolution time.
Education
Bachelor of Computer Science -
Chaitanya Degree College
Warangal, IndiaSkills
- Ansible Automation Platform (AAP) and execution environments
- Playbook development
- Role management
- Inventory control
- End-to-end delivery management
- Program governance
- Agile and waterfall methodologies
- SLA and KPI management
- Incident and problem management
- Change management
- Continuous improvement strategies
- Global team leadership
- Executive stakeholder engagement
- Customer relationship management
- Budgeting and forecasting
- Cost optimization strategies
- Risk assessment and management
- Compliance oversight
- Stakeholder engagement
- Cross-functional collaboration
Certification
- Project Management Professional (PMP) from PMI
- Microsoft Copilot
- Generative AI
Core Skills
Ansible Automation Platform (AAP), Execution Environments, Playbooks, Roles, Inventories, End-to-End Delivery Management, Program Governance, PMO Operations, Agile & Waterfall Models, SLA/KPI Management, Incident/Problem/Change Management, Continuous Improvement, Global Team Leadership, Executive Stakeholder Management, Customer Engagements, Budgeting, Forecasting, Cost Optimization, Risk & Compliance
Professional Highlights
- Led global cyber security delivery programs with distributed teams (50+ resources), consistently achieving >99% SLA compliance.
- Delivered enterprise CyberArk PAM/PRA application implementations securing thousands of privileged identities across on-prem and cloud platforms.
- Implemented Ansible Automation Platform solutions reducing manual effort by 30–40% and improving deployment reliability.
- Directed SAP Security & GRC programs ensuring zero critical audit findings across ECC and S/4HANA landscapes.
- Trusted partner to senior leadership for security strategy, automation roadmap, and risk mitigation initiatives.
Timeline
Senior Manager
Wipro
06.2021 - Current
Service Delivery Leader
Wipro
11.2018 - 05.2021
Project Manager
Wipro
11.2015 - 05.2018
Module Leader
Wipro
03.2013 - 10.2015
SAP Basis and Security Consultant
Steria India Ltd
05.2006 - 02.2013
Bachelor of Computer Science -
Chaitanya Degree College