D Damodhar Prasad
Bengaluru
Summary
Dynamic Workforce Management Specialist with a proven track record at Myntra Jabong Pvt Ltd, excelling in workforce forecasting and employee scheduling. Leveraged data analysis to enhance performance metrics and foster cross-functional collaboration, driving process improvements and training initiatives that elevated team productivity and satisfaction.
Overview
9
9
years of professional experience
Work History
Workforce Management Specialist
Myntra Jabong Pvt Ltd
Bengaluru
03.2021 - Current
- Managed workforce scheduling and forecasting for a team of [#], ensuring optimal staffing coverage and service levels
- Provided daily, weekly, and monthly performance and attendance reports for leadership decision-making
- Supported operational leaders by tracking agent adherence, shrinkage, and productivity trends
- Delivered training to new team members on workforce systems, policies, and best practices
- Developed shift plans and resource allocation strategies to align with business goals
- Liaised with internal teams to resolve scheduling conflicts, enhance employee satisfaction, and maintain compliance with company policies
Customer Insight Officer
Myntra Jabong Pvt Ltd
Bengaluru
03.2016 - 02.2021
- Analyzed customer data to drive targeted marketing and process improvements
- Ensured data quality and provided actionable insights
- Offered trend analysis that supported initiatives across departments
Education
Bachelor of Business Administration -
Jain University
Bengaluru, Karnataka07.2025
Skills
- Workforce Forecasting & Planning
- Employee Scheduling & Support
- Data Analysis & Performance Metrics
- Communication & Conflict Resolution
- Cross-Functional Collaboration
- Process Improvement & Documentation
- Team Training & Development
- WFM & HR Tools
Projects
A Study on the Impact of HRM Practices on Employee Performance, 2025, Conducting an in-depth research project focused on analyzing how HRM practices such as recruitment, training, performance management, and employee engagement influence individual and organizational performance. The study includes literature review, data collection, and practical recommendations aimed at improving HR strategies within business environments. This project reflects a strong interest in evidence-based HR practices and their real-world application.
Career Transition Goal
Currently pursuing opportunities in Human Resources with a strong interest in employee relations, talent acquisition, HR operations, and workforce development. Eager to bring a structured, people-centered approach from WFM into HR to help organizations grow and retain talent.
Timeline
Workforce Management Specialist
Myntra Jabong Pvt Ltd
03.2021 - Current
Customer Insight Officer
Myntra Jabong Pvt Ltd
03.2016 - 02.2021
Bachelor of Business Administration -
Jain University
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