D. HARIPRASATH
Scrum Master
MKB Nagar, Vyasarpadi, Chennai
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Scrum Master
HCL PVT LTD
Chennai
10.2022 - Current
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Planned, designed, and scheduled phases for large projects.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Collaborated with stakeholders to define project objectives and criteria.
- Implemented business intelligence solutions to increase operational efficiency.
Scrum Master
TCS Pvt LTD
Chennai
08.2009 - 10.2020
- In addition to that allocating the jobs to the members in the team, making them work on the order received and clarifying team member queries in processing the orders, negotiate with the onshore team regarding the quires
- Tracking the entire workflow of the process and completing the job to meet client satisfaction
- Took the role of Trainer from 2011, In addition to the existing QA role
- Taking initiatives and conduct knowledge sharing & best practice sharing session in the team to improve their process knowledge thereby reduce errors and delays
- Got six sigma GB certificate by successfully completing the GB training and also by providing project improvement plan to the team, 5 FTE count has been reduced by implementing the project plan it also resulted in improving the team quality
- Responsible for achieving schedule adherence and high productivity levels for team
- Responsible for meeting quality standards in resolution deliverance for the team
- Point of contact person for Quality & productivity of the Team
- Aiding associates for quality and process on floor
- (Floor support)
- Responsible for TAT in Transactions basis for the team
- Responsible for Auditing and Corrections within TAT for the team
- Managed the team as a Team Leader from 2013 and preparing QIP and RCA reports for the monthly error and provide mitigation plan
- Preparing Error analysis and Pareto chart and quality reports for the team on daily basis in-order to classify and concentrate on the major issue area
- Preparing and adding points to the training documents and discussing the same in client call
- Review daily production and inventory reports
- Analysis and review dashboard to discuss in the client calls
- Reviewing the errors and making rebuttal for the same
- As a project leader was managing a team of 40 associates including 2 team leaders till 2017
- Deliberately coordinate with my managers to complete the committed projects deadlines using agile methodology
- Experience 3:
- Joined Banking domain from Retail Domain after doing PI projects
- Did end to end automation to reduce 14 FTE in Retail Domain - Market Research
- Successfully performing Scrum master role in agile project
- Manage the team and sharing project status to client and stake holders
- Will set up scrum calls, review meeting, retrospective meeting, stand up meeting
- Review the product backlog with the project owner and understand the scope for next Sprint
- Check with client on the upcoming project and will prepare the team for development
- Experience 4:
- In Banking project working as a Test lead managing UAT team of 18 team membersand perform manual testing in Mainframe enhancement project
- Where Mainframe is the backend server and front-end Java webserver
- Experienced and tested SWIFT ISO 20022 Message, MT103 and MT202 and
- MT999 messages
- Will be part of scrum planning calls to understand the scope of the project and project plans and do capacity planning
- Review scrum stories/requirement and help the team in plotting scenarios
- Based on the scenarios plotted discuss with Business SME and finalize the scenario for scripting
- Write the script for the stories reviewed and validate with the client and business SME, do a walkthrough on the scripts written with SME
- Prepare Test plan and Test guide for the project and do a walkthrough on this with the stakeholders and get it approved
- Once Project is completed prepare TCR report and signoff document and provide signoff for the project
- Automate the manual scripts on a longer run with help of teams using selenium and ensure the scripts are approved and tested in test environment and get it approved by client
- Monitor the team performance and guide them to complete the assigned test cases
- Conduct backlog refinement calls and daily huddle to understand the amount of work completed and in-progress
- Train the team on software tools and application they will work with
- Do end to end testing to validate the functional and regression test script worked as expected as per the client demand
- Conduct 1 to 1 meetings to understand the strength and lacking areas
- Send execution status to the client daily and will have weekly calls with client to understand the upcoming projects and also get feedback from client to scale up the team's knowledge level and capacity
- Send project DSR to the client and stakeholders
- In the meantime, learn UFT and other automation test software and tools
- Projects worked as part of Banking – Swift GPI, SEPA credits, GPP UI, SEB XML, , ensure the requirement are gathered and planned for product driven activity
- Collaborate with development scrum team and cascade the information gathered from the client are explained to the team to kick start the activity
- Monitor the work being completed and calculate the progress of work done and ensure the backlogs are picked and completed on time to meet the deadline
- Do gap analysis and root cause analysis for the issue in case the product is not achieved on the committed timeline
- Provide guidance and KT and Training to the project and operation team
- Create and review stories/requirement in Jira and help the team in plotting scenarios
- Coordinate between the project and operations during impact analysis and during the application changes and creation
- Risk in the project are identified and reported to business steer-co meeting
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Led sprint reviews and planning meetings to promote full team engagement.
- Researched current trends to stay knowledgeable in Scrum methods.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Generated reports for IT project progress and performance.
- Managed various IT projects to meet deadlines and customer requirements.
- Updated customers and senior leaders on progress and roadblocks.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Communicated project updates to stakeholders at all levels.
Scrum Master
Accenture PVT LTD, Tata Consultancy services
Chennai
09.2007 - 05.2009
- Played the role of a MEA (Manual Eligibility Analyst) in maintaining and enrolling patient records in the Data Base for an onshore health insurance client
- Played the role of VDA (Vendor Data Analyst) in maintaining the Provider (Doctor) record in the Data Base
- Played the role of QA in analyzing the order received from onshore and allocating the order to the suitable person and QC those works once completed by the associates
- Trained new associates for the core process
- Auditing the daily work for the new associates
- Conducting team huddle daily
- Preparing and conducting assessment questions on various work types for the new associates
- Conducting various process training and coaching for the team
- Making outreach(clarification) call for the team members whenever needed
- Responsible for all the work site access for both client and Accenture for the new joiners
- Ensure all the deliverables are completed with 100% accuracy
- Ensure all inputs are received on time and all the activities are met SLA
- Submitted ideas to reduce/remove value added activities and to improve the accuracy and productivity of the process
- Keep the team posted on all process related updates
- Prompt and accurate response for all client queries
Education
Bachelor of Science - Chemistry
Dr Ambedkar College of Science
Chennai 07.2004 - 06.2007
Skills
Operating system: Windows 98/2000/XP/ 2007/2013undefined
chess, Dancing
Like Dancing and Singing
I also do Mono acting by doing mimicry.
Chess, I would play to relax my mind as a stress buster.
Timeline
Scrum Master
HCL PVT LTD
10.2022 - Current
Scrum Master
TCS Pvt LTD
08.2009 - 10.2020
Scrum Master
Accenture PVT LTD, Tata Consultancy services
09.2007 - 05.2009
Bachelor of Science - Chemistry
Dr Ambedkar College of Science
07.2004 - 06.2007
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