Karthikeyan Gopal

Chennai

Summary

Adept Supervisor with a proven track record at Hotel Durga Bhavan Nivas, mastering budget management and conflict resolution. Excelled in maintaining health and safety standards, enhancing customer satisfaction, and driving sales operations. Demonstrated exceptional ability in developing successful event menus, ensuring food safety compliance, and fostering team development.

Overview

years of professional experience

Work History

Supervisor

Hotel Durga Bhavan Nivas

Chennai

06.2016 - Current

Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
Observed food safety and sanitation protocols to reduce germ spread.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Developed menus for special events such as banquets, weddings or private parties based on budget considerations.
Adhered to all food safety regulations.
Established good customer relations and excellent service to build and retain loyal customers.
Managed accounts payable, accounts receivable and payroll.
Resolved customer complaints promptly and professionally.
Assessed operational performance to maintain compliance with company and industry standards.

Education

High School Diploma -

ER Higher Secondary School

Trichy

03-1996

Skills

Schedule development
Risk management
Budget management
Expectation setting
Inventory control

Conflict resolution
Sales operations
Server training and development
Food safety compliance

Languages

Tamil

First Language

English

Intermediate (B1)

Timeline

Supervisor

Hotel Durga Bhavan Nivas

06.2016 - Current

High School Diploma -

ER Higher Secondary School

Karthikeyan Gopal

Summary

Overview

Work History

Supervisor

Education

High School Diploma -

Skills

Languages

Timeline

Supervisor

High School Diploma -

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