VITAL ROLES AND RESPONSIBILITIES IN ROUTINE OPERATIONS AS FOLLOWS
PERSONAL MEMORANDUM
Timeline
D. SUGUMARAN
Summary
Seeking assignments in a world class, challenging environment in Supply Chain Management/ Logistics Management with a reputed organization.
Overview
19
19
years of professional experience
1
1
Language
Work History
Asst.Manager –Air Exports
SHIPEZ INDIA PVT LTD
12.2024 - Current
Communicating with Agent for booking and confirmation, Monitoring Global Invoicing to avoid rating errors, Documentation, Monitoring the internal operational activities, handling all sorts of irregularity shipments, Transport arrangement, billing, file closing.
Department: Air Freight.
Division: Operations.
Additional Responsibilities: Billing for both Air & Ocean (Import & Export) Cost booking, (Origin & Local vendor invoice as per the rate quote)
Asst.Manager –Air Exports
CARGO TRANS INDIA PVT LTD
05.2021 - 11.2024
Communicating with Agent for booking and confirmation, Monitoring Global Invoicing to avoid rating errors, Documentation, Monitoring the internal operational activities, handling all sorts of irregularity shipments, Transport arrangement, billing, file closing.
Department: Air Freight.
Division: Operations.
Additional Responsibilities: Billing for both Air & Ocean (Import & Export) Cost booking, (Origin & Local vendor invoice as per the rate quote)
Asst.Manager –Air Exports
GEODIS INDIA PVT LTD
11.2019 - 09.2020
Overseas Coordination, Customer Care, Airlines Coordination, Monitoring Global Invoicing to avoid rating errors, Documentation, Monitoring the internal operational activities, handling all sorts of irregularity shipments, Transport arrangement, billing, file closing.
Overseas Coordination, Customer Care, Airlines Coordination, Monitoring Global Invoicing to avoid rating errors, Documentation, Monitoring the internal operational activities, handling all sorts of irregularity shipments.
Department: Air Freight.
Division: Operations.
Key Account Responsibility: Nokia / Nokia Siemens / Sanmina / Danfoss/Ford Pdc/Lpp
Documentation –Air Exports
PANALPINA WORLD TRACNSPORT INDIA PVT LTD
08.2006 - 12.2010
Overseas Coordination, Customer Care, Airlines Coordination, Monitoring Global Invoicing to avoid rating errors, Documentation, Monitoring the internal operational activities, handling all sorts of irregularity shipments.
Department: Air Freight.
Division: Operations.
Key Account Responsibility: Nokia / Columbia Sports Wear / Decathlon
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Disclaimer
I hereby declare you above mentioned details all are true to my knowledge and belief. Yours sincerely, D.SUGUMARAN
RESUME SUMMARY
INDUSTRY - Logistics [Freight Forwarding and Airlines]
JOB SPECIALISATION - Air Freight.
SPECIALISATION AREA - Operations.
OVERALL EXPOSURE - 13 YEARS.
ACADEMIC QUALIFICATION - B.com
TECHNICAL QUALIFICATION - HDCA/DTP
PROFESSIONAL SUMMARY
OVERSEAS COORDINATION: Sensible and timely communication with overseas office.
CUSTOMER CARE: Instant responds to customer queries to enhance the customer level of satisfaction
CHA COORDINATION: Effective coordination and close follow up with customs house agent to ensure the on time customs clearance.
AIRLINES COORDINATION: Coordinating with airlines to block the space and engage with rates negotiation to have the better spot rates.
DOCUMENTATION: Execution of MAWB bill / HAWB bill as per tariff provided by the Airlines, Freight Billing and so on.
DATA QUALITY: Ensure the accuracy in data quality and monitoring the on time updating of Milestone entries.
VITAL ROLES AND RESPONSIBILITIES IN ROUTINE OPERATIONS AS FOLLOWS
OVERSEAS COORDINATION: Sensible and timely communication is much needed activity for any freight forwarding industry as I have been coordinating and engaging in the below said activities for my honorable concern.
CUSTOMER CARE: In Freight Forwarding Industry operations needs to be played the predominant role to stabilize the any accounts with concern. In this regard my roles in customer care with my Genuine Organizations as follows:
CHA COORDINATION: Effective coordination with Customs House Agent or Brokerage department is most prevalent Activity of Freight forwarding. My role with CHA coordination in my organization as follows:
DOCUMENTATION: Documentation is one of the core activities in the Freight Forwarding industry as I had been engaged In our concern in below said activities:
MONITORING THE GLOBAL INVOICING: All sorts of business transactions ends with the pecuniary matters hence accuracy in the billing should be perfect in all the way. As I bearing the responsibility to clarify the billing discrepancy for customers those who are all in my basket.
Stacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. LtdStacker at Engineering and Allied Services Pvt. Ltd, Lift & Shift India Pvt. Ltd, Roadwings International Pvt. Ltd, Western Carriers India Pvt. Ltd, Tractor India Pvt. Ltd, Transworld Terminal Pvt. Ltd
Head- HSE & Quality (AGM) at Qlar Technology India Pvt. Ltd (Formerly- Schenck Process India Pvt. Ltd.)Head- HSE & Quality (AGM) at Qlar Technology India Pvt. Ltd (Formerly- Schenck Process India Pvt. Ltd.)
Consulting Engineer at Cisco Systems India Pvt. Ltd. (Randstad India Pvt. Ltd.)Consulting Engineer at Cisco Systems India Pvt. Ltd. (Randstad India Pvt. Ltd.)
Assistant General Manager Air Exports North India at Skyways Air Services LimitedAssistant General Manager Air Exports North India at Skyways Air Services Limited