Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager
Priya Chaturvedi

Priya Chaturvedi

Summary

HR Leader with over 14 years of work experience across roles in Business Partnership, Talent Management and Learning & Development. Passionate about technology and People with proven expertise in providing people solutions to business problems Currently, I head the Talent Development and Operational charters for the organization, ensuring in-house skill development and growth. My focus is on building a learning & growth culture through enhanced employee experience which has a positive impact on business outcomes.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Senior Group Manager

WNS Global Services
10.2022 - Current
  • Lead a people function for a key Business Unit with more than 1500 employees
  • Partner with Executive Council to strategize and execute HR strategies supporting organisation's transformation agenda
  • Inculcate Performance culture at different levels through multiple interventions around performance management
  • Develop leadership capability through Organisation development intervention
  • Enhance the Business performance by introducing Business aligned goals from Organisation to individual level

Senior Leader, Global HR & Operations

Benchmark Digital Partners LLC
Bangalore
02.2018 - 10.2022
  • Key Organizational Charters on Capability Building & ensured 100% coverage for employee training
  • Focused on Leadership Development and established a training rhythm for 65+ Managers/year across countries
  • Led the Customer Centricity track & partnered with business to drive customer centric mindset and behaviors at work
  • Introduced automation in the HR processes - Recruitment, Performance management, Rewards & Recognition, and other internal processes
  • Designed and led engaging interventions for talent engagement & development and led the entire gamut of hire-to-retire process - hired and upskilled 375 people globally during the pandemic
  • Revamped the Onboarding Process to create meaningful connections an effective skill upgrade programs for a hybrid environment

HR Assistant Manager

Ernst & Young
06.2016 - 11.2016

• Strategic Advisor to Business Leadership team

• Charting out People Strategy in sync with Business Strategy

• Led HR Employee Survey Presentations for Senior Leadership

• Spearheaded several initiatives to build a cohesive team with skip-levels, FGDs and feedback leading to visible improvement in the engagement scores

HR Business Partner, Assistant Manager

Bharti Airtel
Bangalore
08.2014 - 06.2016

• Facilitated Hi-Potential development through Leadership Development Programs and mobility across different functions

• For Goal setting, facilitated vision and strategy formulation workshops at Unit level and its deployment & linkage to KRAs - cascaded unit level scorecard and created linkages at individual levels of performance

• Established the upward feedback model for fair feedback practice -reduced attrition by 5% globally

HR & OD Partner

NIIT Technologies
New Delhi
07.2011 - 08.2014

• Launched Talent Mobility portal for supporting talent mobility and growth across functions

• Re-imagined Performance Management system across units

• Talent Engagement & retention-Designing & Delivering Employee Engagement initiatives

• Employee Capability review and creation of Development Plans

• Collaboration with HR COEs and providing inputs on policy/process design

• Worked on Global Leadership Pipeline creation through an intensive coaching program for Global Hires

HR Partner & Training Executive

MattsenKumar LLC
New Delhi
09.2010 - 06.2011

• Curated and Delivered Trainings for Business Improvement

• Worked on Manpower Planning & people cost optimization

• Individual HR Generalist role to manage 350 employees’ queries, concerns and provide solutions (1:350)

Product Services & Training

Genpact
New Delhi
06.2008 - 09.2010

• Partnered with the Learning & Development team to create and deliver programs for people development

• Process Trained a team of 20 individuals and successfully managed process excellence for Dr Pepper Snapple group

Education

MBA - Human Resources Management

United Business Institute
Belgium, Brussels
01.2012 - 02.2013

BBA - Business Management

JIMS
New Delhi
06.2005 - 07.2008

Skills

    Talent Development

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Additional Information

  • Key Awards and Accolades:
  • “Leadership Circle Award” For innovation & excellence in Leadership Development Dec 2021
  • “Above and Beyond Award” For work on Onboarding process Benchmark Quarterly Awards Sept 2020
  • “Above & Beyond Award” For New Manager Development Benchmark Quarterly Awards Sep 2019
  • “Certificate of Excellence” For envisioning the future of education with Euro Foundation and round trip to Singapore Euro Foundation meet in Mumbai Dec 2017
  • “Wonder Worker Award” For work on Team Integration across locations at Airtel , Annual All Hands Jul 2016
  • “Game Changer Award” For innovation in people development – mentoring & coaching NIIT Future Leader Awards April 2012
  • “Platinum Champion Award” For work on L&D at business unit level HyperQuality Q1 Awards April 2011
  • “HR Catalyst Award” For work on Careers Genpact HR Meet April 2010
  • “Customer Silver Award” For work on customer process improvement Genpact Business Unit - level Meet- June 2009
  • “Master Blaster Award” For Best Process Trainer at Genpact Nov 2009

Timeline

Senior Group Manager

WNS Global Services
10.2022 - Current

Senior Leader, Global HR & Operations

Benchmark Digital Partners LLC
02.2018 - 10.2022

HR Assistant Manager

Ernst & Young
06.2016 - 11.2016

HR Business Partner, Assistant Manager

Bharti Airtel
08.2014 - 06.2016

MBA - Human Resources Management

United Business Institute
01.2012 - 02.2013

HR & OD Partner

NIIT Technologies
07.2011 - 08.2014

HR Partner & Training Executive

MattsenKumar LLC
09.2010 - 06.2011

Product Services & Training

Genpact
06.2008 - 09.2010

BBA - Business Management

JIMS
06.2005 - 07.2008
Priya Chaturvedi