MERVIN FERNANDES
POOL ATTENDANT,HK ATTENDANT
Goa
Summary
Pool Deck Service Host delivering guest service in high-volume cruise
settings while maintaining safety and cleanliness standards on busy deck areas. Supports guest comfort by responding quickly to requests, keeping the pool deck organized, and maintaining a welcoming environment. Brings experience across luxury hospitality and shipboard operations, with a strong service mindset in fast-paced settings.
Overview
3
3
Languages
17
17
years of professional experience
Work History
Pool Deck service Host
Disney Cruise Line
01.2019 - 01.2025
- Delivered exceptional guest service in high-volume pool deck environment
- Ensured safety and cleanliness standards were consistently maintained
- Responded to guest requests promptly to enhance satisfaction
Galley Steward
Disney Cruise Line
01.2014 - 01.2018
- Maintained hygiene and sanitation standards in kitchen operations
Galley Steward
Royal Caribbean Cruise Line
01.2012 - 01.2013
- Maintained galley cleanliness and compliance with food safety regulations
Food & Beverage Assistant
P&O Cruises
01.2011 - 01.2012
- Maintained hygiene and sanitation standards in kitchen operations
Housekeeping Attendant
Kenilworth Beach Resort, Goa
01.2010 - 01.2010
- Maintained guest rooms and public areas to high standards
Housekeeping Associate
Taj Exotica Beach Resort, Goa
01.2008 - 01.2009
- Delivered comprehensive housekeeping services to maintain high standards in luxury hospitality environment
Education
B.Sc. - Hotel Management & Tourism
IIAS School of Hotel & Tourism Management
Goa01-2007
Higher Secondary -
R.M.S. Higher Secondary School
Goa01-2004
Secondary School - undefined
O.L.R. High School
Goa01-2002
Skills
Guest service excellence
Guest complaint resolution
Housekeeping operations
Food safety compliance
Sanitation standards
Safety inspections
Inventory control
Timeline
Pool Deck service Host
Disney Cruise Line
01.2019 - 01.2025
Galley Steward
Disney Cruise Line
01.2014 - 01.2018
Galley Steward
Royal Caribbean Cruise Line
01.2012 - 01.2013
Food & Beverage Assistant
P&O Cruises
01.2011 - 01.2012
Housekeeping Attendant
Kenilworth Beach Resort, Goa
01.2010 - 01.2010
Housekeeping Associate
Taj Exotica Beach Resort, Goa
01.2008 - 01.2009
Secondary School - undefined
O.L.R. High School
B.Sc. - Hotel Management & Tourism
IIAS School of Hotel & Tourism Management
Higher Secondary -
R.M.S. Higher Secondary School