SHUBHAM AJMERA
Dubai
Summary
Passionate & Driven Mid-Level Manager Seeking Strategic Challenges
Management professional with over 6 years of experience in Sales, Account Management, Marketing, P&L and Vendor management. As an Area Manager in Foreman Fiefdom, I was responsible for scaling the business from existing clients and leveraging new sources of sustainable revenue.
Overview
7
7
years of professional experience
Work History
Area manager
Foremen Fiefdom
04.2024 - 09.2024
- Grew a portfolio from 2M to 4M, by leveraging growth levers like loyalty programs and referral programs.
- Cultivated and maintained relationships with key clients and stakeholders, enhancing client satisfaction scores by 20% through personalized service and strategic communication.
- Analysed data through clusters, location, jobs to come up with different cohorts that came with better conversion results, driving operational efficiency.
- Promoted a positive work environment which increased employee retention rate.
Sales Manager and Customer Experience Manager
Vetic Private Limited
12.2022 - 12.2023
- Successfully managed a portfolio of 5 clinics, strategically nurturing them to align with sustainable growth and profitability.
- Undertook stakeholder management to maintain a healthy customer rating of over 90%.
- Increased repeat customers ~ 3x by aligning them with company’s vision and their expectations.
Cluster Head
Ninjacart Pvt Ltd
07.2021 - 07.2022
- Increased the number of transactions of merchants to 3x by daily interactions, significantly impacting revenue
- Optimised payment process by bringing down the payment cycle from 15 to 7 days, thereby increasing the NPS of merchants.
- Identified new channels through existing merchants to unlock new areas of growth.
Area Sales Manager
OYO Rooms Manali
02.2020 - 10.2020
- Lead and guide a team of 5 BDMs to optimize property onboarding and align product offerings with market demand
- Handling a portfolio of ~3000 rooms generating a revenue of ~60 Cr a year
- Drive successful integration of budget, premium, branded, and unbranded hotels to align product features with customer expectations
- Prime focus on maximization of revenue incurred from the assigned areas.
Business Development Manager
OYO Rooms Manali
09.2018 - 01.2020
- Identifying and finalising new properties, and for maintaining relationship with all stakeholders to run these properties profitably
- Responsible for P&L driven decisions for the assigned area
- Responsible for end-to-end business development of the assigned area; includes planning and building short-term and long-term supply.
Assistant Sales Manager
OYO Rooms
06.2017 - 08.2018
- Onboarded Travel agents / Corporates and managed their travel requirements
- Account handling and Account farming to extract more business
- Ensured smooth operations and hassle-free stays
- Guiding team how to increase team business and utilize the efforts of the team.
Education
Bachelor of Engineering, Computer Science -
Medicaps Institute of Science and Technology
Skills
- Client acquisition
- Relationship management
- Business development
- Vendor Management
- Data interpretation
- Key Account Management
Accomplishments
- Recognized as 'Rising Star' at National Level for adding highest supply
- Awarded for contributing highest GMV (28lakhs) in a single month from a production house
- Recognized for adding 125+ rooms in consecutive months
- Secured 1st position in Robotics competition at IIT Indore and 2nd position at IIT Delhi
Timeline
Area manager
Foremen Fiefdom
04.2024 - 09.2024
Sales Manager and Customer Experience Manager
Vetic Private Limited
12.2022 - 12.2023
Cluster Head
Ninjacart Pvt Ltd
07.2021 - 07.2022
Area Sales Manager
OYO Rooms Manali
02.2020 - 10.2020
Business Development Manager
OYO Rooms Manali
09.2018 - 01.2020
Assistant Sales Manager
OYO Rooms
06.2017 - 08.2018
Bachelor of Engineering, Computer Science -
Medicaps Institute of Science and Technology
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