Systematic Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of Healthcare Technology products. Ready to offer 9 years of experience and take on a dynamic new position.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
Work History
Senior Consultant
Thryve Digital Health
HYDERABAD, TELANGANA
07.2021 - Current
Owned and prioritized product backlog.
Oversaw entire product deployments from vision and creation to rollout and delivery.
Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
Interacted with internal stakeholders as voice of customer.
Broke project into epics and implementable user stories.
Liaised with product team and development team to help break down requirements.
Attended Agile ceremonies, demos and production proving activities.
Collaborated with development team on services and tasks.
Focused on building critical features up front in order to identify constraints and technical challenges.
Allocated and approved team resource usage.
Closely collaborated with project members to identify and quickly address problems.
Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
Gathered and disseminated project materials at key points to stakeholders.
Working for HighMark Utilization Management Payer applications.
Senior System Engineer
Infinite Computer Solutions
Bangalore, Karnataka
01.2021 - Current
Understanding the Customer requirements in identifying risks and gaps
Performed root cause analysis to provide resolutions for production issues.
Working on the Provider and Payer side applications as a Product Owner.Cerner Provider applications such as RadNet,Scheduling,Powerchart,Power Orders.
Revenue cycle applications such as Cerner Revenue cycle.exe,Meditech BAR Applications and 3M HIS,HDM Applications.
Active Experience on Revenue cycle management in Payer and Provider side such as Creating Health Plans, Rules Engines,Charge Posting,Payment posting, Billing and Accounts receivables and Denial Management, Accounts Reconciliation, Journal entries,Claim issues, Batch postings,Working on Rejection batches,Working on Claim and EDI forms,Contract and Collection agencies and Enrollment and Eligibility management.
Worked on Account Management, Physician Quality Measurements,Affordable care plans, Health plans.
Identified and resolved payment issues between patients and providers.
Analyzes billing and accounts receivable reports. Identifies trends, categories of aged receivables and provides feedback to stakeholders to improve results.
Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement
Preparation of Project Scope, Product Backlog,Sprint Backlog,Backlog Grooming and Prioritization work to ensure releases meet Business values
Defining Business Requirements, Functional and Non-functional Requirements, User Acceptance Testing(UAT) and Functional Test Cases as per the Business Value
Conducting Sprint ceremonies such as Sprint Planning, Stand-up calls, Sprint Reviews
Working on Cerner, Meditech and Paragon Clinical and Financial application in Incident Management and Service Requests.
Cerner EMR /Clinical Application Analyst
Anthelio
Hyderabad, India, India
12.2018 - 02.2020
Certified Cerner EMR,EHR Consultant/ Business Analyst in Ambulatory EHR Applications such as RadNet,Power Orders,Scheduling,PowerChart and PowerChart Mternity,Feta Link,Dynamic Documentation,Power Insight Explorer Applications.
Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Preparing RFI,RFP,Cost estimates by consulting management.
Senior Application Analyst for Allscripts,McKesson EMR Applications Impeccable knowledge on US Healthcare Provider and Payer side,Ability to perform System Builds,Configurations and Testing in Cerner,Allscripts(McKesson) EMR products.
Work closely with end-users and/or various teams on Demonstration,End user Training,troubleshoot and resolve issues with various Cerner applications and any interfaced systems.
Collaborate with the Product team and Vendor in User and Business Requirements,UST's by using Agile and Scrum Methodologies.
Coordination with the Cross Functional teams due with the Product aspect and participating in Change Management.
Perform Problem Management Activities Root Cause Analysis(RCA) of Incidents and Requests.Regular Application Validations and Testing of Cerner-Power Chart,RadNet,Power Orders,Pharmacy, Revenue Cycle Applications and Mckesson-Clinical Care Station,Order Management,CPOE,Med Admin,Pharmacy Management and Meditech- RCM, Registration Applications.
Works and Collaboration with Project and Quality team on Process Improvement and Documentation.
Active History in the Several Implementations,Go-Alive,Transition and Up-gradation activities, Mentoring th team.
Coordinating with the End User team and Product Vendor on the Product enhancements and Configurations and releasing software packages,Data Migration.End User Training and Trouble shooting the Applications.
Managed the Data Migration for CPOE,Orders Mapping and Cerner Clinical reporting( Win32 & Xtensive Clinical Reporting)
Managed a team of 4 members,Several appreciation recommendations by Client and Top Management for top performer position.
Initiated a new Service support plan and improved the KPI,SWAT Analysis,Incident Management and Request Management.
Analyzed marketing data, including market trends, competitor performance and product strengths.
Reviewed performance benchmarks and established metrics for future tracking.
Developed flowcharts and diagrams to describe and lay out logical operational steps.
Business System Analyst
NTT DATA Global Technology Services Private Limited
Bangalore, Karnataka
06.2015 - 12.2018
Requirement Analysis and Elicitation,Preparing BRD's,Functional requirements for Cerner,Meditech,Allscripts Applications.
Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Build,Testing and Validation of the Cerner RadNet,Power Chart,Power Orders, PowerChart Maternity,FetaLink,FetaLink+,MPages,Nutritional Dashboard,Scheduling,Dynamic Documentation and Clinical Reporting Applications.
Provided sales forecasts for all product sales opportunities within assigned accounts.
Coordination with the Cross Functional teams due with the Product aspect and participating in Change Management.
Actively Worked on several CMS Quality Programs such as MACRA,IQR,OQR,CCWIS Programs.
Worked on CCWIS Application on Business rules for Eastern states Delaware and North Carolina Child welfare systems,Case Management and documentation on Business rules.
Work closely with end-users to troubleshoot and resolve issues with various Cerner,Meditech applications and interfaced systems.
Coordination with Development team to assess issues, Testing and Validation of Cerner Millennium Applications.Training the End users on the applications.
Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
Analyzed marketing data, including market trends, competitor performance and product strengths.
Carried out day-day-day duties accurately and efficiently.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Hospital Administrator(Non IT)
Himagiri Hospitals
Hyderabad, India, India
10.2014 - 06.2015
Coordination with Front line In-charges and department staff on specific unit issues.
Implemented new Operational procedures and increased the In-Patient occupancy more than 60% by improving work flows.
New operational procedures for Out-Patient services,collaborating with medical staff.
Coordination with all compliance teams and legal entities.
Significant growth in the Hospital Operations by 10% in the 2015 quarter.
Improved Patient and Customer satisfaction by improving the quality measures.
Male Staff Nurse
Global Hospitals
Hyderabad, Telangana
02.2012 - 07.2012
Admitted sedated patients from the Operating room after Cardiothoracic surgery
Worked with Intubated and trached patients
Titrated and weaned Vasoactive/Inotrope medications on daily basis
Managed Chest tubes,Foleys, Vas caths, Central lines,Arterial lines etc
Cooperated with House Officers, Intensivists, Anesthesia and Surgeons
Closely monitored Hemodynamically unstable patients and implemented appropriate interventions
Assessed need for,ordered, obtained and interpreted appropriate lab tests
Developed Patient care plans,including assessments,evaluations and Nursing Diagnosis
Assisted Doctors with procedures such as Central lines insertions, chest tube removal, Wound vac dressing changes, Intubation etc.
Male Staff Nurse
Tirumala Hospitals
Nizamabad, Telangana
07.2011 - 02.2012
Administered prescribed medications, started intravenous fluids, and documented patients' charts by recording food and fluid intake and output
Measured and recorded patients' vital signs, such as height, weight, temperature, blood pressure, pulse and respiration
Answered patients' calls and determined how to assist them, as well provided family support
Provided basic patient care and treatments, such as dressed wounds, treated bedsores, gave enemas, douches, and performed catheterizations
Integral member of a health care team charged with assessing patient needs, planning or modifying care and implementing interventions
Shift Incharge-CT ICU
Prime Hospitals
Hydera, Telangana
02.2010 - 05.2011
Performed assessments; provided intravenous therapy; complex wound care; Monitored various drainage devices, etc
Medication administration and documentation utilizing E-Mar
Admitted sedated patients from the Operating room after Cardiothoracic surgery
Managed a Team 6 of Junior nurses and Assistants as a Shift Incharge,Planning Duties,Training and Performance assessment of resources
Worked with Intubated and trached patients
Titrated and weaned Vasoactive/Inotrope medications on daily basis
Managed Chest tubes,Foleys, Vas caths, Central lines,Arterial lines etc
Cooperated with House Officers, Intensivists, Anesthesia and Surgeons
Closely monitored Hemodynamically unstable patients and implemented appropriate interventions
Assessed need for,ordered, obtained and interpreted appropriate lab tests
Developed Patient care plans,including assessments,evaluations and Nursing Diagnosis
Assisted Doctors with procedures such as Central lines insertions, chest tube removal, Wound vac dressing changes, Intubation etc.
Agile Product Owner
Optum
Hyderabad, Telangana
06.2022 - Current
Education
Masters Degree - Hospital Management
Apollo Institute Of Hospital Administration-70%
Hyderabad
07.2012 - 06.2014
Bachelor of Science - Nursing
Dr.NTR University Of Health Sciences-70%
Hyderabad
07.2005 - 11.2009
Skills
Business Analysis
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Certification
Cerner Millennium Fundamentals
Timeline
Agile Product Owner
Optum
06.2022 - Current
Senior Consultant
Thryve Digital Health
07.2021 - Current
Senior System Engineer
Infinite Computer Solutions
01.2021 - Current
Cerner Power Orders
02-2020
Cerner Power Insight Explorer
01-2020
Cerner Dynamic Documentation
12-2019
Cerner Event Set Hierarchy
12-2019
Cerner RadNet
07-2019
Cerner Millennium Fundamentals
04-2019
Cerner EMR /Clinical Application Analyst
Anthelio
12.2018 - 02.2020
Business System Analyst
NTT DATA Global Technology Services Private Limited
06.2015 - 12.2018
Hospital Administrator(Non IT)
Himagiri Hospitals
10.2014 - 06.2015
Masters Degree - Hospital Management
Apollo Institute Of Hospital Administration-70%
07.2012 - 06.2014
Male Staff Nurse
Global Hospitals
02.2012 - 07.2012
BLS-Basic Life Support Instrucor
08-2011
Male Staff Nurse
Tirumala Hospitals
07.2011 - 02.2012
Shift Incharge-CT ICU
Prime Hospitals
02.2010 - 05.2011
Bachelor of Science - Nursing
Dr.NTR University Of Health Sciences-70%
07.2005 - 11.2009
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