Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Projects
Languages
Personal Information
Affiliations
Accomplishments
Timeline
Generic

DABOJYOTI HAZARIKA

Hyderabad

Summary

AI Operations Associate at Microsoft IDC with a strong background in Speech Recognition, Data Annotation, and Trust and Safety. Successfully enhanced chatbot schemas and ensured compliance with data privacy regulations. Developed and implemented policies and processes that foster a secure environment for users while maintaining high standards of content moderation and risk assessment. Expertise in leveraging data-driven insights to improve operational efficiency and user satisfaction.

Overview

14
14
years of professional experience

Work History

AI Operations Associate

Microsoft IDC
Hyderabad
03.2021 - Current
  • I contribute to speech recognition development by creating precise transcriptions and annotations, which improve AI-driven solutions, such as meeting captioning and digital assistants.
  • My work involves computer vision and image annotation, focusing on extracting and organizing visual data for machine learning models.
  • I enhance chatbot schemas and annotation rules for conversational AI, and ensure digital safety by reviewing sensitive content for Microsoft customers.
  • I actively handle onboarding, training, and process improvement to ensure operational efficiency and AI innovation.
  • Examine data such as text, images, and videos to understand the context and requirements.
  • Use specialized tools to label data accurately, based on guidelines.
  • Ensure the accuracy and consistency of annotated data.
  • Work closely with machine learning engineers and data scientists to understand annotation needs, and provide feedback.
  • Adhere to data privacy rules and guidelines.
  • Identify and report any inconsistencies or issues in the data.
  • Analyzed error patterns, mentored the team, and created case studies for performance enhancement.
  • Participated in cross-functional teams to plan and execute special projects.
  • Participated in team meetings focused on identifying opportunities for process optimization.
  • Conducted quality control checks to maintain standards and meet compliance requirements.

Grading and Quality Analyst

ZEN3 Infosolutions
Hyderabad
05.2019 - 12.2020
  • Company Overview: A Tech Mahindra Company.
  • Quality Analyst for Microsoft, Artificial Intelligence, and Machine Learning.
  • Task Involved: Annotation.
  • Lexical transcription.
  • Display formatted text transcription.
  • Quality Analyst for Sayint, Artificial Intelligence, and Machine Learning.
  • Task Involved: Quality Control of Transcription and Edited Data.
  • Grading Analyst for Apple – ODC from May 17, 2019, to August 31, 2019.
  • Task Involved: Grading of Apple’s Siri conversation.

Senior Financial Auditor

Digital Nirvana Information System India Pvt. Ltd.
Hyderabad
04.2015 - 04.2019
  • Company Overview: A leading KPO.
  • Auditing the edited transcript of the Quarterly Earnings Call, Analyst Meeting, Investor Day, and Business update calls.
  • Cross-trained employees, enabling completion of priority tasks during personnel absences.
  • Researched and implemented best practices to improve audit results.
  • Reviewed financial statements and documents to ensure accuracy of information and compliance with applicable laws and regulations.

Senior Research Analyst

FactSet System (I) Pvt. Ltd.
Hyderabad
03.2011 - 03.2015
  • Company Overview: A leading multinational company.
  • Editing of transcribed Quarterly Earnings Calls, Analyst Meetings, Investor Day, Conference Calls, and Open Writers.
  • Developed and used specific methodologies for collecting and analyzing marketing data.
  • Determined best methods to meet research objectives and produce useful data.
  • Maintained up-to-date knowledge of best practices related to research methodology and analytics techniques.
  • Collaborated with cross-functional teams to ensure successful implementation of research initiatives.
  • Trained junior analysts on proper usage of software applications used for gathering, cleaning and manipulating data.

Education

P.G.D.C.A - Computer Application

Makhanlal Chaturvedi National University
Bhopal, India
01.2001

B.A. -

Dibrugarh University
Assam, India
01.1999

A.I.S.S.C.E -

Central Board of Secondary Education
Arunachal Pradesh, India
01.1994

A.I.S.S.E -

Central Board of Secondary Education
Arunachal Pradesh, India
01.1992

Skills

  • Team-oriented approach
  • Listening proficiency
  • Critical analysis
  • Logical reasoning
  • Autonomous work style
  • High-pressure performance
  • Detail-focused mindset
  • Data tagging
  • Transcription accuracy
  • Quality-driven mindset
  • Output maximization
  • Leadership capabilities
  • Mentorship
  • Speech recognition
  • Data annotation
  • Image annotation
  • Trust and safety
  • Quality control
  • Data privacy
  • Adaptability

Hobbies and Interests

  • Bird Watching
  • Playing Guitar

Projects

Health & Wellness, Participated in a project representing the India Team, tasked with researching and analyzing how to prioritize and create a standardized document indicating which headset is recommended for annotation work across various locales globally. Calibrations Project, Served as the point of contact (POC) for the calibrations project, representing the India team for various apps and training new annotators.

Languages

  • English
  • Hindi
  • Assamese

Personal Information

  • Community: Assamese Speaking
  • Date of Birth: 07/13/75
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Affiliations

  • Animal Warriors Conservation Society supporting the cause of rescuing, rehabilitating and protecting the native bird species.
  • Volunteering for nursery care and plantation at Heartfulness of Kanha Shanti Vanam.
  • Donate for Serving Food: Nourish Hearts and Souls.

Accomplishments

  • Project - Translated Captions on Skype.

Timeline

AI Operations Associate

Microsoft IDC
03.2021 - Current

Grading and Quality Analyst

ZEN3 Infosolutions
05.2019 - 12.2020

Senior Financial Auditor

Digital Nirvana Information System India Pvt. Ltd.
04.2015 - 04.2019

Senior Research Analyst

FactSet System (I) Pvt. Ltd.
03.2011 - 03.2015

P.G.D.C.A - Computer Application

Makhanlal Chaturvedi National University

B.A. -

Dibrugarh University

A.I.S.S.C.E -

Central Board of Secondary Education

A.I.S.S.E -

Central Board of Secondary Education

Similar Profiles

CREATE PROFILE
DABOJYOTI HAZARIKA