DAINA KHANGEMBAM
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
2
2
years of professional experience
Work History
Telecaller
HELLOANS ZINEE SERVICES PRIVATE LIMITED
03.2025 - Current
- Addressed customer inquiries regarding loan products and services.
- Maintained accurate records of all customer interactions.
- Explained various loan offerings to enhance customer understanding.
Coordinator Manager
Genetics Cryobank IVF Center
01.2025 - 03.2025
- Coordinated IVF procedures to enhance patient outcomes and clinic efficiency.
- Managed patient schedules to optimize resource allocation and service delivery.
- Ensured smooth operations of center, maintaining high standards of care and support.
Receptionist Cum Technician
Imaging & Advanced Diagnostic Centre
05.2024 - 11.2024
- Oversaw front desk operations to ensure efficient patient flow and service quality.
- Assisted in diagnostic procedures to support clinical staff and enhance patient care.
- Managed patient inquiries and appointments to optimize scheduling and accessibility.
Nurse
Jain Hospital
06.2023 - 12.2023
- Delivered patient care and support to enhance comfort and recovery.
- Maintained accurate patient records for effective treatment tracking.
Education
GNM - Paramedical & Nursing
The Dreams Education
06.2026
Senior Secondary - 12th Class - undefined
NIOS
04.2022
Secondary - 10th Class - undefined
NIOS
04.2020
Skills
- Proactive mindset
- Positive attitude
- Motivational leadership
- Problem-solving skills
- Persuasive communication
- Active listening
- Technical : Data Analysis
- Editorial: Power Point , MS Word, MS Excel, All Computer Application
LANGUAGES
Manipuri: First Language
English: Proficient
Hindi: Proficient
Timeline
Telecaller
HELLOANS ZINEE SERVICES PRIVATE LIMITED
03.2025 - Current
Coordinator Manager
Genetics Cryobank IVF Center
01.2025 - 03.2025
Receptionist Cum Technician
Imaging & Advanced Diagnostic Centre
05.2024 - 11.2024
Nurse
Jain Hospital
06.2023 - 12.2023
Senior Secondary - 12th Class - undefined
NIOS
Secondary - 10th Class - undefined
NIOS
GNM - Paramedical & Nursing
The Dreams Education
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