DAISY
Nabha
Summary
Accomplished and results-oriented Web Developer with strong technical expertise in website development, project management, and client coordination. Demonstrated success in designing, developing, and maintaining web solutions across multiple CMS platforms. Experienced Team Leader with 5+ years in customer service, technical support, and cross-functional team collaboration. Known for exceptional organizational skills, problem-solving abilities, and proactive client engagement. Reliable, punctual, and adaptable professional with strong communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Web Developer
Zoptal Solution Pvt. Ltd.
Chandigarh
12.2023 - Current
- Design and develop responsive websites using modern web technologies and CMS platforms (WordPress, Shopify, Wix, Squarespace)
- Implement front-end solutions using HTML, CSS, Bootstrap, and other building blocks for optimal user experience
- Conduct comprehensive testing of websites across multiple platforms (iOS, macOS, Android, Windows) for reliability, flexibility, and cross-device compatibility
- Troubleshoot and resolve website performance issues, responsiveness problems, and security concerns
- Collaborate with Design, Digital Marketing, Sales, and Development teams to ensure successful project delivery
- Coordinate with internal and external stakeholders to understand requirements and align project objectives
- Assist in client website migrations while ensuring seamless transitions and client satisfaction
- Perform project requirement analysis, scope definition, scheduling, budgeting, and comprehensive documentation
- Generate regular status reports (weekly, bi-weekly, monthly) to track project progress and communicate updates
- Manage multiple ongoing projects from initialization through closure, maintaining high quality standards
Web Developer
IWD Technologies
Mohali
10.2017 - 11.2023
- Developed and maintained websites using CMS platforms including WordPress, Shopify, Wix, and Squarespace
- Implemented e-commerce solutions with payment gateway and shipping integration using WooCommerce
- Performed detailed website testing for reliability, flexibility, and mobile compatibility across all major devices and operating systems
- Resolved website performance, responsiveness, and malware-related issues with timely solutions
- Coordinated effectively between Development, Design, Digital Marketing, Sales teams, and external stakeholders
- Conducted project requirement analysis, scope identification, budgeting, and resource management
- Arranged and conducted meetings (offline, Skype, Zoom) with stakeholders for requirements gathering and feedback sessions
- Assisted project managers in managing multiple concurrent projects from initialization to completion
- Provided technical support to clients through calls, chats, and emails with a customer-first approach
- Trained team members on company standards and best practices
- Promoted and recommended company products and services to clients
Education
Bachelor of Technology (B.Tech) - Electronics and Communication Engineering (ECE)
Punjab Technical University
Jalandhar, India01.2017
3-Year Diploma - Electronics and Communication Engineering (ECE)
The Punjab State Board of Technical Education and Industrial Training
Chandigarh, India01.2014
Skills
- Customer Service Excellence
- Hardworking and Dedicated Professional
- Excellent Communication Skills
- Quick Learner and Team Player
- Relationship Building
- Multitasking and Interpersonal Communication
- Leadership and Mentoring
- Project Coordination and Management
- HTML
- CSS
- Bootstrap
- JavaScript
- WordPress
- Shopify
- Wix
- Squarespace
- WooCommerce
- Payment Gateway Integration
- Shipping Integration
- Paid Themes
- Trello
- Jira
- Asana
- Slack
- Atlassian Confluence
- Microsoft Office
- Upwork
- Freelance Platforms
- Point of Sale (POS) Systems
- Website Development
- Cross-Platform Testing
- Website Troubleshooting
- Client Support
- Project Management
- Stakeholder Coordination
Timeline
Web Developer
Zoptal Solution Pvt. Ltd.
12.2023 - Current
Web Developer
IWD Technologies
10.2017 - 11.2023
Bachelor of Technology (B.Tech) - Electronics and Communication Engineering (ECE)
Punjab Technical University
3-Year Diploma - Electronics and Communication Engineering (ECE)
The Punjab State Board of Technical Education and Industrial Training