Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Reyes

Hammond,IN

Summary

Dynamic barista with exceptional customer service skills honed at Biggby Coffee, where I enhanced customer satisfaction through personalized beverage creations and effective problem-solving. A reliable team player, I trained new hires and maintained a clean workspace, ensuring a welcoming environment that fostered repeat business and loyalty.

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in [Desired Position] role.

Knowledgeable [Desired Position] with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.

Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Barista

Biggby Coffee
08.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Cultivated positive and inviting caf�� atmosphere, encouraging repeat business and word-of-mouth referrals.
  • Developed new employee onboarding program, accelerating training process and improving new hire performance.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Promoted additional items with beverages, increasing store sales.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Custodian

Thorton Fractional North
03.2024 - 07.2024
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Supported event setup and tear-down, contributing to successful school functions.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Enhanced building safety by conducting regular security checks and reporting potential hazards.
  • Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
  • Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
  • Streamlined waste management processes, promoting recycling and sustainability efforts.
  • Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
  • Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
  • Improved air quality with use of eco-friendly cleaning products and proper ventilation practices.
  • Fostered safer environment by promptly addressing spillages and potential slip hazards.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Bolstered security measures, regularly checking doors and windows for proper closure after hours.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Morning Stocker

Walmart
01.2024 - 04.2024
  • Utilized equipment such as pallet jacks and hand trucks safely, minimizing potential hazards within the workplace.
  • Enhanced store organization by efficiently unloading and stocking merchandise during early morning shifts.
  • Supported sales efforts by ensuring shelves were fully stocked, visually appealing, and ready for customers upon store opening.
  • Maintained a clean and safe work environment, adhering to company safety guidelines and minimizing accidents.
  • Enhanced customer satisfaction rates with well-stocked shelves, enabling easier access to desired products for patrons.
  • Promoted a positive shopping experience for customers through efficient stocking practices that minimized disruption during peak hours.
  • Optimized shelf space utilization through strategic product placement based on store layout plans provided by management teams or visual merchandising guidelines.
  • Assisted with special projects such as store resets or seasonal displays, ensuring timely completion and adherence to company standards.
  • Expedited restocking process by effectively organizing backroom storage areas for easy access to necessary items.
  • Reduced customer wait times by promptly responding to inquiries and providing accurate product information.
  • Fostered positive relationships with store associates, contributing to a cohesive and supportive work environment.
  • Collaborated with team members to complete tasks efficiently, ensuring timely completion of daily stocking goals.
  • Participated in regular training sessions to stay current on company policies, safety protocols, and best practices for efficient stocking operations.
  • Demonstrated flexibility in adapting to changing workloads, effectively prioritizing tasks and adjusting as necessary to meet store needs.
  • Increased overall store efficiency by quickly identifying and resolving any issues related to misplaced items or damaged products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Safely and securely loaded items to prevent damage during transport.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked shelves to match planogram images and instructions.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Greeted store customers and discussed needs.
  • Worked with customers to pack items according to specific desires and requirements.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.

Education

High School Diploma -

T.F. South
Lansing, IL
06-2010

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Problem-solving
  • Order taking
  • Cash register operation
  • Safe food handling
  • Safe food handling practices
  • POS systems
  • Food preparation
  • Hospitality service expertise
  • Drink customization
  • New hire training
  • Espresso preparation
  • Up-selling
  • Food running
  • Product upselling
  • FLUENT IN [LANGUAGE]
  • Table bussing
  • Sandwich preparation
  • Team collaboration
  • Physical stamina
  • Recipe adherence
  • Coffee brewing
  • Positive and professional
  • Opening and closing coordination
  • Calm demeanor
  • Speedy and efficient
  • Hospitality and accommodation
  • Customer service
  • Teamwork and collaboration
  • Adaptable and flexible
  • Reliable and dependable
  • Cleaning and sanitizing
  • Hospitality and professionalism
  • Active listening
  • Multitasking
  • Relationship building
  • Food serving and preparation
  • Available weekends
  • Excellent communication
  • Cash register operations
  • Stocking supplies and retail products
  • Order preparation

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Barista

Biggby Coffee
08.2024 - Current

Custodian

Thorton Fractional North
03.2024 - 07.2024

Morning Stocker

Walmart
01.2024 - 04.2024

High School Diploma -

T.F. South
Daisy Reyes