DAJAH LOVING
Merrillville,IN
Summary
Certified Medical Assistant Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency, patient satisfaction with strong focus on patient care, and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes. Looking to retire from a company now and also after graduating as a Registered
nurse December 2026.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
SPI Specialty Physicians/ Franciscan/ Urgent Care
08.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
- Reduced wait times for patients by efficiently managing check-ins, insurance verification, and payment processing.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Managed inventory levels of medical supplies within the clinic setting, ensuring adequate stock availability for seamless daily operations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Medical Assistant
Advocate Medical group, urgent care
07.2021 - 10.2022
- Worked in a fast-paced environment, seeing 40 or more patients
- Administered injections and vaccines
- Took vitals, assessments, and screenings on patients
- Worked with age groups from 28 months - 89 years old
- Assisted with non-anesthesia surgical procedures
- Assisted with pap smears and gynecological procedures
- Called prescriptions in and took phone calls for patients that needed additional help after the visit
- Assisted with after care for patients
- Epic qualified EMR
- Scheduled appointments
- Worked with family, pediatric, and urgent care nurse practitioners and doctors
- Performed vision exams and lab tests (urinalysis, BV, urine cultures, strep, flu)
- Managed inventory stock of medications and rooming supplies
- Gained a 100% patient satisfaction rating
- Oversaw daily documentation, recorded, and monitored patient outcomes
- Performed medical assistant/scribe duties in a fast-paced care setting
- Utilized organizational and multi-tasking skills to prioritize various daily tasks
- Transcribed patient history, vitals, and physical exam findings
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
AUNT MARTHA'S HEALTH AND WELLNESS
06.2018 - 02.2019
- Phlebotomy performed on patients from ages 10 to 55
- Completed vitals and excellent patient care from ages 6 to 65
- Showed companionship and helped assist with doctors during surgical stitches, drainage of boils, & other surgical removal of lesions from ages 5 to 36
- Administered therapeutic injections including flu shots, b12, tb testing, and more
- Administered HCG test, urinalysis, drug screening, prepared for pap smears, I.U.D removals and insertions, while also preparing for Nexplanon input and removal
- Administered injections for sexually transmitted disease
- Started off vitals, info, & Initial overview for new pregnancies and transferring patients from other facilities
- Working 12-hour shifts with, with walk-ins, 4-5 days out the week plus holidays and every other weekend to give patients great care
- Called to schedule and remind patients of appointments
- Practiced sterilization and cleanliness after workday is over
- Clean and bandage infectious, amputated, and healing wounds
- Assisted with Botox lip and face injections
- Assist clinicians by conducting routine clinical procedures, measuring vitals, and carrying out point-of-care testing
- Improve clinical operations by efficiently managing flow of patients and provide clerical support to the clinicians related to patient management and care
- Coordinate lab work and communicate test results to patients in a timely manner for care coordination and follow-up
- Room patients and ensure their experience is a positive one through strong interpersonal customer-service, time-management, and organizational skills
- Assisted physicians with pap smears, and cultures
- Assisted doctors with drainage of boils and overly sized zits
- Administered medicine to patients with syphilis or Gonorrhea
- Worked with OB/GYN, Pediatricians, & family medicine doctors throughout the week
- Assisted different doctors with colposcopy procedures, IUD removals/inserts, Nexplanon removals/insertions, freezing/removing boils & different blisters
- Injected patients with lidocaine for different procedures for patients to be numb
- Restocked different medical supplies for the doctors and medical assistants to use
Medical Assistant
Chicago Metropolitan OB/GYN
06.2017 - 08.2018
- Administered vaccinations and flu shots to patients of age groups from newborn to 65 years of age
- Performed HCG, Urinalysis, and other vaginal or urine test on patients
- Patients on birth control I would inform them on their next shot, giving them a calendar, and give them their depo shot
- Performed vitals on patients from newborn to 72 years of age
- Check and log all books concerning medical supplies so nothing is expired and have results/info ready so it will be there for their next doctor appointment
- Assist doctors removing stitches and putting them in
- Checked glucose, hemoglobin, and A1C for diabetic and anemic patients
- Administer drug screenings on opioid and drug addicted patients to medicine or street drugs
- Cleaned and sanitized different instruments used for procedures on patients
- Administered vaccinations to newborn to age 15
- Assisted doctors with Pap smears and cultures on pregnant woman
- Gave pregnant woman their glucose testing between 24-28 weeks
- Took vitals on patients from newborn to age of 52
- Prep for procedures IUD insertions or removals
- Scheduled patients for appointments and prior authorization
- Performed Glucose testing on diabetic patients
- Collecting urine & vaginal specimens from patients; also collecting specimens and preparing them to be billed for quest & other lab corporations to pick them up
- Use for EMR, General health, practice fusion for EMR
- Scheduling patients, customer service, answering phones, refilling medications, and faxing and scanning documents
- Worked with mostly pregnant woman and children
- Verifying insurance
- Call insurance companies for ultrasounds and birth control for prior authorization
- Administer injections for pediatric immunizations, also assist the pediatrician
- Drawing blood
- Assisting gynecologist and obstetrician in removal of I.U.D pap smears, cultures and other vaginal issues and problems
- Collecting specimens and preparing them to be billed for quest to pick them up
- Scheduling patients, customer service, answering phones
Medical Assistant
PCC AUSTIN FAMILY HEALTH CENTER
09.2016 - 04.2017
- Drawing blood on patients 10 and up
- Assisted different doctors with colonoscopy procedures, IUD removals/inserts, Nexplanon removals/insertions, freezing/removing boils & different blisters
- Injected patients with lidocaine for different procedures for patients to be numb
- Restocked different medical supplies for the doctors and medical assistants to use
- Administered vaccinations and flu shots to patients of age groups from newborn to 65 years of age
- Performed HCG, Urinalysis, and other vaginal or urine test on patients
- Patients on birth control I would inform them on their next shot, giving them a calendar, and give them their depo shot
- Performed vitals on patients from newborn to 72 years of age
- Check and log all books concerning medical supplies so nothing is expired and have results/info ready so it will be there for their next doctor appointment
- Assist doctors removing stitches and also putting them in
- Checked glucose, hemoglobin, and A1C for diabetic and anemic patients
- Administer drug screenings on opioid and drug addicted patients to medicine or street drugs
- Cleaned and sanitized different instruments used for procedures on patients
Education
Associate of Science And General Studies - Associate's Degree/ Honors
Indiana Institute of Technology
Fort Wayne, IN05.2020
Medical Assistant Diploma -
Kaplan College
06.2016
High School Diploma -
Hillcrest High School
05.2015
Skills
- Epic EMR elite experienced
- CPR Certification Holder
- HIPPA Compliance
- BAC screen/drug screen collecting
- Procedure Assistance
- Administering injections/Immunization experienced
- Specimen collection and processing
- Compassionate
- Orthopedic splints
- Direct Patient Care
- Medical Procedures
- Specimen Collection Expertise
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Medical Assistant
SPI Specialty Physicians/ Franciscan/ Urgent Care
08.2023 - Current
Medical Assistant
Advocate Medical group, urgent care
07.2021 - 10.2022
Medical Assistant
AUNT MARTHA'S HEALTH AND WELLNESS
06.2018 - 02.2019
Medical Assistant
Chicago Metropolitan OB/GYN
06.2017 - 08.2018
Medical Assistant
PCC AUSTIN FAMILY HEALTH CENTER
09.2016 - 04.2017
High School Diploma -
Hillcrest High School
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Associate of Science And General Studies - Associate's Degree/ Honors
Indiana Institute of Technology
Medical Assistant Diploma -
Kaplan College
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