Dajhaa Leavelle
Indianapolis
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Nail Technician
Dajhaa's Dazzling Designs LLC
01.2020 - Current
- Delivered exceptional nail care services, enhancing client satisfaction and loyalty.
- Developed customized nail designs based on client preferences, showcasing creativity and skill.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
Front Desk Agent
Surburban Extended Stay
09.2019 - 04.2020
- Managed guest check-in and check-out processes, ensuring smooth arrivals and departures.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Maintained accurate reservations and billing information using property management software.
- Trained new front desk staff on operational procedures and customer service standards.
- Collected room deposits, fees, and payments.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Team Leader
Tridien Medical
07.2013 - 12.2019
- Led cross-functional teams to enhance operational workflows and improve project outcomes.
- Developed training programs for new team members, fostering skill growth and efficiency.
- Implemented process improvements that increased productivity and reduced operational costs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Service Coordinator
Meijer
08.2004 - 04.2013
- Coordinated service schedules to optimize staff efficiency and customer satisfaction.
- Facilitated communication between departments to enhance operational processes.
- Trained new employees on service protocols and company policies to maintain quality standards.
- Oversaw scheduling operations, ensuring alignment with staffing needs and customer demand.
- Managed and coordinated service teams to achieve successful completion of service projects.
Education
High School Diploma -
Lawrence Central High School
Indianapolis, IN06-2004
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Detail-oriented
- Excellent people skills
Timeline
Nail Technician
Dajhaa's Dazzling Designs LLC
01.2020 - Current
Front Desk Agent
Surburban Extended Stay
09.2019 - 04.2020
Team Leader
Tridien Medical
07.2013 - 12.2019
Service Coordinator
Meijer
08.2004 - 04.2013
High School Diploma -
Lawrence Central High School