Dakota Pineda

Dynamic sales consultant with a proven track record in personal and team goals. Specialized in delivering excellent customer service through problem solving and building relationships. Mastered prospecting skills and objection handling, consistently exceeding sales goals. Skilled in blending hard negotiation abilities with soft interpersonal skills to close deals and create an exceptional customer experience.

• Conducted automobile sales from start to finish by establishing client relationships through rapport and understanding needs
• Generated clients via calls, texts, emails, and in-house meet and greet opportunities
• Created new prospects and repeat business effectively using multiple lead sources and follow-up processes
• Delivered thorough product demonstration and facts tailored to unique situations and buying motives
• Negotiated and explained financials including fees, interest rates, payments, prices, and aftermarket products
• Contacted clients and maintained lasting relationships to solve problems, achieve customer retention, and create referral business

• Achieved and maintained certifications for Chevrolet, Kia, Mitsubishi, and Nissan
• Achieved Bronze, Silver, Gold, and Platinum Awards monthly, quarterly, and yearly for sales, gross, and CSI
• Trained and developed new sales staff
• Created many lasting relationships that have led repeat and referral business, job opportunities, and made many friends