Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Timeline
Generic

Daksh Khullar

New Delhi

Summary

Dynamic Billing Manager with extensive experience at Cvent India Pvt Ltd, excelling in cash collection and contract management. Proven track record in improving collections efficiency and enhancing customer relationships. Adept at problem-solving and team collaboration, consistently meeting deadlines while driving process improvements. Committed to delivering high-quality results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Billing Manager

Cvent India Pvt Ltd
01.2020 - Current
  • Provided training to new team members on established procedures related to Order-to-Cash processes.
  • Handled escalated issues from customers regarding their accounts receivables in a professional manner.
  • Identified opportunities to improve processes related to accounts receivables and payables.
  • Monitored accounts receivables aging report to ensure timely payments from insurance companies.
  • Investigated root causes of invoice errors and took appropriate corrective action.
  • Matched orders with invoices and recorded required information.
  • Received and recorded cash, checks and transfers.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Conducted research on outstanding accounts receivables to identify any potential billing errors or discrepancies.
  • Provided training sessions on new software programs used for generating bills, tracking payments, and reconciling accounts receivables.
  • Provided training sessions on Accounts Receivables processes to new employees.
  • Participated in periodic reviews of aged accounts receivables to improve collections process efficiency.

Account Manager

Barclays Global Service center Pvt Ltd
08.2018 - 12.2019
  • Located and notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Resolved disputes and negotiated settlements to satisfy all parties involved.
  • Maintained confidentiality and adhered to FDCPA regulations during collections.
  • Monitored overdue accounts using automated information systems.
  • Collaborated with team members to meet or exceed collection goals.
  • Attended training sessions regularly in order to stay abreast of new policies, procedures, and technologies.
  • Addressed customer inquiries regarding their accounts via phone, email, or letter correspondence.
  • Contacted customers with delinquent accounts to solicit payment.
  • Met daily call volume quotas established by management in order to ensure timely collection efforts.
  • Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.

Senior Account Manager

Keco industries Pvt Ltd
09.2014 - 07.2018
  • Collecting cash on the invoices
  • Contract implementations
  • Account statement
  • Handling query from client regarding contract and invoice related questions
  • Processing write offs for the invoices
  • Collecting on the invoices from 1-180+ days bucket past due invoices
  • Quality

Education

BCA -

Manav Bharti University
01.2014

Senior Secondary schooling -

CBSE Board
01.2011

Secondary schooling -

CBSE Board
01.2009

Skills

  • Accounts receivable management
  • Invoice processing
  • Cash collection
  • Billing systems
  • Account reconciliation
  • Customer relationship management
  • Effective communication
  • Time management
  • Attention to detail
  • Team collaboration
  • Project management
  • Collections management
  • Training and mentoring
  • Team direction
  • Process improvements
  • Team facilitator
  • Comprehensive problem-solving abilities
  • Ability to work under pressure
  • Ability to meet deadlines

Disclaimer

I hereby declare that all the information given above is true to the best of my knowledge.

Personal Information

  • Father's Name: Sanjeev Khullar
  • Date of Birth: 11/25/93
  • Gender: Male
  • Marital Status: Unmarried

Timeline

Billing Manager

Cvent India Pvt Ltd
01.2020 - Current

Account Manager

Barclays Global Service center Pvt Ltd
08.2018 - 12.2019

Senior Account Manager

Keco industries Pvt Ltd
09.2014 - 07.2018

BCA -

Manav Bharti University

Senior Secondary schooling -

CBSE Board

Secondary schooling -

CBSE Board

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Daksh Khullar