DAKSHA S

• Logged into customer Linux and cloud-hosted environments to troubleshoot access, performance, and connectivity issues, performing root cause analysis using logs and system metrics.
• Resolved user access and authentication issues including password resets, permission configuration, and environment-level debugging.
• Used SQL queries to validate data integrity, extract logs, and support incident analysis for recurring issues.
• Raised defects to development teams with clear reproducible steps, accelerating bug resolution and improving service reliability.
• Collaborated with infrastructure and DevOps teams during deployment and maintenance activities for cloud-hosted applications.

Certificate

• Imported and integrated hospital datasets from various sources into Power BI.
• Performed data modeling, including cleansing, transformation, and relationship creation.
• Applied DAX functions to create calculated columns, tables, and perform data manipulations.
• Designed interactive dashboards with filters, slicers, and drill-down features.
• Presented key metrics and insights through compelling visualizations for decision support.

Certificate

• Developed SQL queries and APIs for multiple HR and performance management modules.
• Created and optimized Tableau dashboards for reporting and visualization.
• Contributed to backend development of the “Globivion” project, enhancing system functionality.
• Learned and implemented new technologies independently to complete the project on time.
• Maintained high-quality standards while solving technical challenges efficiently.