Dakshata Parab
Retail Sales
Mumbai
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Sales Supervisor
Al Sulaiman Jewellers
Doha
06.2021 - Current
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
- Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
- Supported sales team with accurate service pricing and work descriptions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted exceptional customer service by engaging clients on sales floor.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Senior Sales Associate
Tribhovandas Bhimji Zaveri Ltd
Mumbai
06.2016 - 03.2020
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Generated sales leads and cold called potential customers.
- Kept detailed track of sales and customer information in company system.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
SSC - Maharashtra Board
03.2009 - 03.2010
HSC - Arts
06.2011 - 02.2012
Skills
Sales team assistance
Goals and performance
Order management
Budget and report writing
Timeline
Sales Supervisor - Al Sulaiman Jewellers
06.2021 - Current
Senior Sales Associate - Tribhovandas Bhimji Zaveri Ltd
06.2016 - 03.2020
Patkar Varde College - HSC, Arts
06.2011 - 02.2012
Fr Agnelo High School - SSC, Maharashtra Board
03.2009 - 03.2010