Dakshata Pawar
Business Analyst
Thane
Summary
Experienced Business Analyst with 5.4 years of diverse domain expertise including Digital Platforms, Educational Institutions, Retail, Healthcare and Payments. Skilled in gathering and analyzing requirements, optimizing processes and delivering innovative solutions. Effective team collaborator with a strong focus on achieving business objectives and enhancing client satisfaction. Proficient in data analytics, enabling data-driven decision-making. Committed to driving growth and success across various industries through my multi-domain experience. Adept in writing user stories & epic, managing product backlog, building product roadmap and managing scrum events. Expert understanding of SDLC processes and Agile flavored development methodologies (Waterfall, Scrum, Agile framework Principles). Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Assistant Manager- Business Analyst
Reliance JIO, RCP
Mumbai
03.2022 - Current
- Actively contributed to consulting team efforts throughout various project phases, from problem definition to deployment.
- Collaborated with cross-functional teams to define project goals and objectives.
- Created Business Requirement Document (BRD), Functional Requirement Document (FRS).
- Conducted thorough research, including literature surveys and vendor evaluations, to explore alternative solutions.
Developed proof-of-concepts (POCs) to validate recommended solutions. - Translated business needs into detailed requirement specifications.
- Defined future processes and provided detailed functional designs based on client requirements.
Configured solution requirements on products, resolving any identified issues - Diagnosed root causes of problems, sought clarifications, and presented solution alternatives
- Actively participated in unit-level and organizational initiatives to enhance the quality of customer solutions
- Identified and addressed improvement areas within existing processes, proposing technology-driven solutions
- Worked closely with clients to identify and understand their business challenges'
- Contributed to client deliverables by refining, analyzing, and structuring relevant data
- Maintained awareness of the latest technologies and industry trends
- Applied logical thinking and problem-solving skills to adapt to changing technology landscapes
- Developed expertise in one or two industry domains, leveraging domain knowledge to provide tailored solutions.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Business Analyst
CODVATECH LABS
10.2020 - 03.2020
- Created Business Requirement Document (BRD), Functional Requirement Document (FRS)
- Co-originated with the Development Team and the Testing team for the proper closure
- Help to setup proper alert mechanism w.r.t application health and Infra health
- Arranging the APM tool KT, session and walkthrough around the tool during the sign off application
- Developing presentations and conducting training related to APM tool to understand the feature of APM
- Utilized Tableau to develop interactive data visualizations, allowing stakeholders to gain valuable insights and make data-driven decisions
- Designed wireframes and prototypes using Wireframe/Mock plus tools, collaborating with UI/UX designers and developers to ensure seamless user experiences
- Gathered and analyzed requirements from stakeholders, translating them into actionable deliverables for data visualization and user interface design
- Conducted regular meetings and workshops to present and validate visualizations and interfaces, incorporating feedback to align with evolving business needs.
QUALITY KIOSK TECHNOLOGY | Test Engineer
Mumbai
12.2018 - 10.2019
- Analysis of existing system, gap analysis for finalizing of requirement gathering
- Practiced in planning BA Strategy as End-to-End requirements gathering using different types of
- Elicitation techniques as brainstorming, focus groups, document analysis, and observations, presentation and End Users Training, Specification Technique
- Identified and documented business rules, created detailed Use Cases and conducted User acceptance
- Testing
- Developed the test plan, test conditions and test cases for testing based on business requirements, technical specifications and/or product knowledge
- Expertise in RnI B2C requirement gathering and documenting business requirement
- Created Business Requirement Document (BRD), Functional Requirement Document (FRD), Use case document, Test case document, and User manual
- Arranging weekly reviews meeting with customer and internal team as per business need
- Sharing Project status report on weekly and monthly basis
- Conducting requirement training session.
Trainee Business Analyst
RSLTechnology Pvt.Ltd
06.2017 - 11.2018
- Conducted detailed analysis of existing payment processes, systems, and workflows to identify potential bottlenecks, inefficiencies, and areas for improvement
- This project sought to address critical challenges faced by the healthcare industry, focusing on improving accessibility, quality of care, and cost- effectiveness
- Sharing Project status report on weekly and monthly basis
- Conducting requirement training session
- Created regular reports and dashboards to provide insights into payment processing metrics, key performance indicators (KPIs), and trends.
Education
BE - Electronics
Mumbai University Mumbai
08.2012 - 07.2017
University HSC -
BIRLA College
06.2011 - 06.2012
SSC -
New Ideal School Vasind
05.2009 - 06.2010
Skills
Agile Methodologies (Scrum)
Tools
- Azure
- AppDynamics
- Splunk
- Microsoft Visio
- Mock Plus
- Power BI
- Tableau
- Jira
- Microsoft PowerPoint
- Microsoft Excel
Certifications
- Product Management First Steps
- Business Analysis foundation :Competencies
- Professional Scrum Master
Timeline
Assistant Manager- Business Analyst
Reliance JIO, RCP
03.2022 - Current
Business Analyst
CODVATECH LABS
10.2020 - 03.2020
QUALITY KIOSK TECHNOLOGY | Test Engineer
12.2018 - 10.2019
Trainee Business Analyst
RSLTechnology Pvt.Ltd
06.2017 - 11.2018
BE - Electronics
Mumbai University Mumbai
08.2012 - 07.2017
University HSC -
BIRLA College
06.2011 - 06.2012
SSC -
New Ideal School Vasind
05.2009 - 06.2010
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