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Over 6+ years of experience in Business/Data Analysis, Software Design, Development, Integration,Implementation and Maintenance of Business Intelligence and Database Platforms. Over 5+ years of experience in Software Testing. Tableau Experience in Enterprise Environment, in Tableau 7.0, 8.0, 8.1 as a Analyst Experience working with banking applications and Healthcare. Expertise in administration, design, development, testing, deployment and support of BI Reporting tools and delivering accuracy, efficiency, and responsiveness. Experience in working on various SDLC models including Waterfall, RUP and Agile methodologies Conducted GAP Analysis, created use cases, workflows and PowerPoint Presentations Expertise in SQL Server Integration Services(SSIS) and SQL Server Reporting Services (SSRS)with good knowledge on SQL Server Analysis Services(SSAS) Transformed data from one server to other servers usingSQL Server Integration Services(SSIS) Vast experience in developing Business requirement documents (BRD), Functional Requirement. Specification (FRS), Software Requirement Specification (SRS), Use Case Specifications and Technical Requirements. Experience in product life cycle activities including discovery and requirements definition. Skilled in eliciting user demands and converting them into visualizing models, as well as ensuring that the business goal is met throughout the product lifecycle. Very good knowledge on Python learned out of interest. Proficient knowledge of the product lifecycle. Mastered the ability to design and deploy rich Graphic visualizations with Drill Down and Drop down menu option and Parameterized using Tableau. Proficient in design and development of various dashboards, reports utilizing Tableau Visualizations like Dual Axis, Bar Graphs, Scatter Plots, Pie - Charts, Heat Maps, Bubble Charts, Tree Maps, Box Plots,Bullet Graphs, Geographic Visualization and other making use of actions, other local and global filters according to the end user requirement. Extensive knowledge in various reporting objects like Facts, Attributes, Hierarchies, Transformations, filters, Calculated fields, Sets, Groups, Parameters etc., in Tableau.

Seasoned Business Analyst offering nine years of experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. I am also experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Highly skilled with nearly 5 years of experience as a Business Analyst, dedicated to improving business performance through effective data analysis. Proven track record in developing and implementing Business Intelligence (BI) solutions, ensuring alignment with organizational goals and driving data-driven decision-making across various industries, including healthcare, finance, and retail. Expertise in building data warehouses, facilitating the centralization of data from multiple sources to create a robust foundation for reporting and analysis. Experience in designing and deploying interactive dashboards using Power BI and Tableau, providing stakeholders with real-time insights into key performance indicators (KPIs) and business metrics. Experienced Data Analyst with expertise in designing and implementing efficient data models to support business intelligence, analytics, and reporting needs. Skilled in leveraging SQL, data visualization tools, and database management systems to optimize data flow and enhance decision-making. Detail-oriented and organized, demonstrated through creation of BRDs, ERDs, wireframes, and process flow diagrams using tools like Visio and Jira. Proficient in Microsoft Office Suite including Excel (Power Query, PivotTables, VBA), Word, PowerPoint, and Visio for data analysis, documentation, and process modeling. Strong understanding of Conversational IVR/IVA systems and customer service workflows through hands-on experience with Salesforce Service Cloud and user-facing business process optimization. Proven track record in designing and executing identity lifecycle processes including user provisioning, deprovisioning, and access reviews. Strong understanding of IAM governance frameworks, compliance mandates (SOX, HIPAA, GDPR), and security best practices. Proficient in role-based access control (RBAC), policy enforcement, and entitlement management within complex enterprise environments. Experienced in developing and customizing SailPoint IdentityIQ connectors, rules (BeanShell), workflows, and certification campaigns. Experience working with cloud platforms like AWS, including AWS Redshift and ETL pipelines, aligning with cloud-based Contact Center solutions like Amazon Connect. Proficient in Contact Center workflows and systems, with transferable skills from managing CRM, ERP, and WMS integrations across large-scale operations. Documented data structures and relationships, providing detailed metadata and supporting materials for stakeholders. Regularly tested and updated data models to meet dynamic project requirements and enhance data accuracy. Advanced proficiency in SQL, including complex query writing, data manipulation, and performance tuning, to extract, validate, and analyze large datasets effectively. Skilled in using Python for Exploratory Data Analysis (EDA), employing libraries such as Pandas and Matplotlib to analyze trends, visualize data, and derive actionable insights. Adept at feature engineering in Python to enhance predictive model performance, contributing to more accurate forecasts and business outcomes. Experience in automating analytical processes through scripting in Python, resulting in increased efficiency and reduced manual intervention in data processing workflows. Proficient in leading cross-functional teams, effectively collaborating with business stakeholders, data engineers, and IT professionals to gather requirements and deliver tailored BI solutions. Strong ability to transform complex datasets into clear, concise reports and visualizations, making insights accessible and actionable for decision-makers. Expertise in Salesforce Sales and Service Cloud, with hands-on experience in managing Sales Console and Service Console applications. Strong background in building complex Flows, Process Builder automations, validation rules, and approval processes to optimize business workflows. Skilled in user management, including roles, profiles, permission sets, sharing rules, and field-level security. Experience in handling large-scale data migrations using Data Loader, ensuring data integrity and accuracy. Proficient in troubleshooting and resolving production issues, providing timely support to end users, and managing incident resolution. Excellent communication skills, enabling the presentation of analytical findings and recommendations to both technical and non-technical audiences. Experienced in conducting data quality assessments and implementing data governance practices, ensuring data integrity and reliability across all reporting platforms.

As a Business Analyst at FinIQ Consulting, I bring a hybrid skill set that bridges financial domain expertise and technical development capabilities. Specializing in Private Wealth Management with a strong focus on FX Derivatives, I design and implement innovative solutions that enhance trading strategies and operational efficiency for global clients.
I have hands-on experience with:
Financial instruments: FX Options, Structured Products, Bonds, EQ Connect
Technologies: C#, Angular, .NET Framework, SQL, C++, FIX Protocols basics


  Having over 10 years of expertise in designing business documents and development for the banking and telecom domains.
  Strong working knowledge of key concepts in PL/SQL, such as procedures, functions, triggers, cursors, joins, exception handling, bulk SQL, dbms_prof, dbms_hprof, etc.
  Highly analytical business analyst with a background in identifying business needs and determining solutions to business problems. Strong skills in data analysis, project management, and strategic planning, coupled with the ability to communicate effectively with stakeholders at all levels.
  Decent knowledge of Azure cloud, Power BI, Word, and Excel.


DAKSHATA RODGE

Summary

Overview

Work History

Business Analyst

Assistant Manager – Operations & Business Analysis

Assistant Manager – Business Analysis & Operations

Education

Master’s - Data Science and Business Analytics

Bachelor of Engineering - Civil Engineering

Skills

Certification

Core Competencies

Timeline

Business Analyst

Assistant Manager – Operations & Business Analysis

Assistant Manager – Business Analysis & Operations

Master’s - Data Science and Business Analytics

Bachelor of Engineering - Civil Engineering

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