DAL SINGH

Oracle Communications | July 2019 – Present

Principal Sales Consultant | Project Management Lead

🔹 Bid & Proposal Management: Led end-to-end RFX response for Oracle 5G/4G solutions, ensuring alignment with customer requirements.
🔹 Project Kickoff & Scope Definition: Defined Project Management Plan (PMP) and collaborated with stakeholders to finalize work plans.
🔹 Risk & Change Control: Developed Risk Management Plans, mitigated scope variations, and managed change requests.
🔹 Stakeholder Engagement: Coordinated with Sales, Service Delivery, TPM, and PLM teams for seamless project execution.
🔹 Financial Oversight & Reporting: Monitored project budgets, tracked expenses, and provided weekly financial reports.
🔹 Resource Management: Assigned offshore teams, tracked utilization, and planned resource ramp-ups and roll-offs.

Oracle Communications | March 2015 – July 2019

Senior QA Engineer | Project Implementation & Quality

🔹 Quality & Process Optimization: Spearheaded testing strategies for cloud SBC solutions, ensuring high-quality software releases.

🔹 Project Tracking & Execution: Managed offshore project activities, ensuring adherence to quality benchmarks and timelines.

🔹 Risk & Compliance Audits: Participated in health checks and audits, ensuring alignment with organizational quality standards.

🔹 Client Support & Issue Resolution: Led customer issue reproduction, RCA, and automation, improving customer satisfaction.

Technical Solutions Consultant

🔹 Managed Lync Server validation projects, ensuring seamless integration with third-party telecom solutions.
🔹 Conducted protocol testing (SIP, SDP, RTP/RTCP)and optimized call flow performance.

🔹 Led New Product Introduction (NPX), handling design, training, and global customer support.
🔹 Provided Level 3 technical support for EAGLE STP and SIP number portability solutions.

• Design/code new SS7 features for Tekelec Eagle STP
• Reproduce and debug customer issue for Tekelec Eagle STP
• Siemens STP virtualization project to run the existing software of Classic His700 V8 System in virtualized environment using ATCA Hardware, instead of classic hardware
• Porting and testing of the CdrApi utility code from Visual studio 2003 to Visual studio 2008
• Study of Feature Requirements specification, detail design, coding and Unit testing