Flexible and organized professional with 12 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
Daryaganj Restaurant
CIVIL LINES, NEW DELHI
05.2025 - Current
Company Overview: inventor’s or Dal Makhani & Butter Chicken
Maintaining expenses below budget through accurate planning, waste reduction, and purchase and cost effective operational.
Maintaining food cost, beverage cost & coal cost per person.
Recruited, interviewed, motivated, trained staffing up to 70 staff members.
Investigated and resolved food & beverage quality and service complaints and ensuring repeat business.
Organizing new initiatives and planning promotions.
Driving sales and developing new income streams.
Involved in planning menus for the restaurant and special events.
Advising customers on meal and beverages.
Meeting with the H.O.D. and senior managers to discuss financial forecasts and set budgets.
Taking action to investigate and address all non-compliance of health and safety guidelines.
Inventor’s or Dal Makhani & Butter Chicken
Restaurant Manager
Karigari Hand Crafted Bistro
PUNJABI BAGH, NEW DELHI
04.2024 - 05.2025
Maintaining expenses below budget through accurate planning, waste reduction, and purchase and cost effective operational.
Maintaining food cost, beverage cost & coal cost per person.
Recruited, interviewed, motivated, trained staffing up to 70 staff members.
Investigated and resolved food & beverage quality and service complaints and ensuring repeat business.
Organizing new initiatives and planning promotions.
Driving sales and developing new income streams.
Involved in planning menus for the restaurant and special events.
Advising customers on meal and beverages.
Meeting with the H.O.D. and senior managers to discuss financial forecasts and set budgets.
Taking action to investigate and address all non-compliance of health and safety guidelines.
Ensuring compliance with the alcohol licensing acts.
Restaurant Manager
Jamie Oliver’s Italian, Pacific Mall
PACIFIC MALL, TAGORE GARDEN, NEW DELHI
07.2023 - 03.2024
Company Overview: Dolomite Restaurants Pvt Ltd
Maintaining expenses below budget through accurate planning, waste reduction, and purchase and cost effective operational.
Planned enhancement projects for new openings outlets.
Recruited, interviewed, motivated, trained staffing up to 24 staff members.
Investigated and resolved food & beverage quality and service complaints and ensuring repeat business.
Organizing new initiatives and planning promotions.
Driving sales and developing new income streams.
Involved in planning menus for the restaurant and special events.
Advising customers on meal and beverages.
Meeting with the H.O.D. and senior managers to discuss financial forecasts and set budgets.
Taking action to investigate and address all non-compliance of health and safety guidelines.
Ensuring compliance with the alcohol licensing acts.
Dolomite Restaurants Pvt Ltd
Restaurant Manager
Daryaganj Pacific Mall
PACIFIC MALL, TAGORE GARDEN, NEW DELHI
12.2019 - 10.2022
Company Overview: by the inventors of dal makhani and butter chicken
Successfully managed newly opened outlet at Pacific Mall.
Maintaining expenses below budget through accurate planning, waste reduction, and purchase and cost effective operational.
Planned enhancement projects for new openings outlets.
Recruited, interviewed, motivated, trained staffing up to 45 staff members.
By the inventors of dal makhani and butter chicken
Restaurant Manager
LITE BITE FOODS PVT LTD
PUNJAB GRILL, KHAN MARKET
05.2018 - 12.2019
Maintaining expenses below budget through accurate planning, waste reduction, and purchase and cost effective operational.
Planned enhancement projects for new openings outlets.
Recruited, interviewed, motivated, trained staffing up to 30 staff members.
Investigated and resolved food & beverage quality and service complaints and ensuring repeat business.
Organizing new initiatives and planning promotions.
Driving sales and Developing new income streams.
Involved in planning menus for the restaurant and special events.
F & B Executive
Punjab Grill
MARINA BAY SANDS
09.2017 - 03.2018
Always motivate team towards upselling of Set-menu, power lunch menu & Executive menu.
Taking total responsibility of events in Marina Bay Sands.
Arrangements of all Restaurant Requirements of food and beverage ordering to vendors to run smooth operations.
Tr.Captain/Captain/Sr.Captain
Punjab Grill Ambience mall
GURUGRAM
06.2013 - 08.2017
Maintaining & Ordering of consumable Store Requirement.
Maintaining staff attendance & duty Roaster.
Handling Guest Complaint and Rectify accordingly.
Taking Parties and events etc etc.
Education
IHM -
CMJ University
01-2013
Skills
Maintaining payroll
Handling customer complaints
Adaptability
Sales promotion
Team leadership
Organization
Communication
Food and beverage knowledge
Relationship building
Project planning
Recruitment
Training
Quality assurance
Financial record keeping
Initiative organization
Sales driving
Menu planning
Customer advising
Financial forecasting
Health and safety compliance
Client service focus
Relationship building with customers
Crisis management
Problem resolution
Staff motivation
Positive attitude
Flexibility
Cost control
Staff recruitment
Inventory management
Team building
Reservation handling
Menu development
Hobbies and Interests
Playing Games (Real/Virtual)
Listening Music (Mostly Punjabi)
Extra Qualifications And Certificates
Awarded in Punjab Grill as a Mocktail & Cocktail Competition Winner.
Waitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant MullingarWaitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant Mullingar