DALIP SINGH
Jaipur
Summary
I have total 10+ years of experience as an IT Specialist, managing enterprise IT infrastructure, Windows server administration, network security, and virtualization. Skilled in endpoint protection, firewall management, VDI, VPN solutions, and cloud-based security platforms, with advanced expertise in Data Loss Prevention (Host DLP, Email DLP, Web DLP), application control, and drive encryption technologies. Proven ability to design, implement, and maintain secure, scalable systems while ensuring business continuity and compliance with RBI audit standards and internal IT governance policies. Adept at patch management, vendor negotiation, and IT asset oversight, consistently delivering reliable support and robust security across diverse industries. Recognized for strong problem-solving skills, cross-functional collaboration, and commitment to maintaining resilient and compliant IT environments.
Overview
9
9
years of professional experience
Work History
Deputy Manager Endpoint Security-IT
Au Small Finance Bank
Jaipur
03.2025 - Current
- Handling pan-India endpoint security operations for 55,000+ users, ensuring enterprise-wide protection and compliance.
- Administering Zscaler Email DLP and Web DLP solutions to safeguard sensitive data against leakage across email and web channels.
- Managing CrowdStrike endpoint antivirus for proactive threat detection, incident response, and enterprise-level malware protection.
- Implementing and monitoring Trilex Host DLP, drive encryption, and application control to secure endpoints and enforce strict data governance.
- Overseeing Accops VPN and VDI solutions to provide secure, scalable remote access for nationwide users.
- Preparing and presenting internal audit reports to management, ensuring transparency and adherence to IT governance frameworks.
- Ensuring compliance with RBI audit requirements, including data management, reporting, and remediation of audit findings.
- Leading patch management initiatives to maintain system integrity, reduce vulnerabilities, and ensure timely updates across enterprise infrastructure.
- Collaborating with cross-functional teams to strengthen security posture, improve incident response, and align IT operations with organizational goals.
Sr. IT Executive
Blue Craft Agro Pvt. Ltd.
Yamunanagar
06.2023 - 02.2025
- Managed IT infrastructure for 1100+ users, ensuring smooth operations across servers, endpoints, and networks.
- Administered Windows Server, Active Directory, and File Server for secure user and resource management.
- Configured and monitored Sophos Firewall for web/application policies, IDS/IPS, VPN, and traffic routing.
- Oversaw Trend Micro endpoint security and email security solutions, ensuring proactive threat detection and compliance.
- Managed G Suite email domain accounts for enterprise communication.
- Supervised Biometric systems and EPBX telephony solutions for secure access and communication.
- Configured and maintained NVR CCTV systems for surveillance and monitoring.
- Implemented and monitored backup solutions, ensuring data integrity and disaster recovery readiness.
Support Engineer
Quick Heal Technologies Ltd
New Delhi
11.2021 - 06.2023
- Provided branch support and L2 technical assistance for enterprise and government clients.
- Created and implemented Deployment Design Documents (DDD) for new customers purchasing antivirus solutions.
- Designed and enforced security policies tailored to client requirements, including firewall and endpoint protection.
- Delivered technical support for antivirus installation, configuration, and troubleshooting across diverse environments.
- Managed full product lifecycle, including application control, file control, DLP, local firewall, Active Directory integration, and network security.
- Implemented and supported firewall and endpoint security solutions for large government projects (e.g., Indian Army, SBI, DRDO, CDI, Indian Railways).
- Oversaw patch management and ensured compliance with enterprise security standards.
- Handled ransomware incidents, performed Root Cause Analysis (RCA), and coordinated with SME teams to provide live protection and remediation.
- Developed and delivered hard security policies for users as per organizational compliance and industry best practices.
IT Executive
GVK Emergency Management And Research Institute
Lucknow
07.2019 - 11.2021
- Administered Windows Server infrastructure (2003, 2008, 2012, 2016) including Active Directory domain services, RAID configuration, Group Policy Objects (GPOs), Organizational Units (OUs), and user provisioning.
- Executed server migrations (Windows OS, Antivirus Server, Active Directory, NTP) ensuring minimal downtime and seamless integration.
- Deployed and managed Kaspersky Enterprise Antivirus Server supporting 1,800+ endpoints, including centralized policy enforcement and reporting.
- Configured and maintained enterprise firewalls (Sophos XG550, FortiGate 200D, Cyberoam CR50iNG) with advanced security features: IDS/IPS, VPN tunnels, NAT, and traffic shaping.
- Oversaw network infrastructure including Layer 2/3 routing, VLAN segmentation, and TCP/IP protocol configurations.
- Implemented Commvault backup agents across servers; designed schedules for full, incremental, and differential backups with retention policies.
- Managed telecom infrastructure including ILL lines, PRI circuits, and CUG connections (Vodafone, BSNL).
- Provided enterprise end-user support for desktops, laptops, tablets, and multifunction printers (HP, Canon, Samsung).
- Installed and configured Microsoft Office (2007, 2010, 2016) and Outlook with license compliance.
- Conducted server hardware monitoring and administration, ensuring high availability and performance optimization.
- Troubleshot network configuration issues, application errors, and connectivity problems with root cause analysis.
- Created and maintained user authentication credentials, enforcing password policies and access controls.
- Delivered technical support and system setup for enterprise IT equipment, ensuring operational continuity.
IT Executive
Sarovar Portico
New Delhi
10.2016 - 05.2017
- Handled end-to-end IT infrastructure issues including hardware, software, servers, PCs, printers, EPBX, CCTV, and biometric systems.
- Maintained and supported enterprise network connectivity (LAN, ILL, PRI) ensuring high availability and performance.
- Administered Windows Server 2008 with SQL Server 2005 for IDS database operations.
- Configured and managed Internet firewall, Wi-Fi, and networking components to secure enterprise systems.
- Coordinated procurement and purchasing of IT/marketing-related items, ensuring timely availability of resources.
- Provided administrator support for PMS software IDS, ensuring smooth business operations.
Education
Master of Computer Applications - Distance
Amity University Online
Noida, India07.2025
Bachelor of Computer Applications - Distance
Integral University
Lucknow, India01.2021
Certificate - Hardware & Networking
Jetking Institute
Chandigarh, India09.2014
Senior Secondary - Class 12
Govt. Sec. Secondary School Behli
Himachal Pradesh03.2013
Secondary - Class 10
Govt. High School, Ghain
Himachal Pradesh03.2011
Skills
- Windows Server
- Active Directory, Group Policy
- RAID
- WSUS Patch Management
- Sophos XGS/XG Series
- FortiGate
- Cyberoam
- Inventum
- IDS/IPS
- VPN (SSL/Remote)
- Policy-based Routing
- Load Balancing
- DDoS Protection
- Commvault
- NAS LUN configuration
- Incremental/Full/Differential backups
- Disaster Recovery planning
- IT Asset Inventory Management
- Audit & Compliance (RBI, internal IT governance)
- Trend Micro (EDR/XDR, Email Security)
- Sophos EPS Cloud
- Quick Heal
- Kaspersky Enterprise AV
- Zscaler DLP
- CrowdStrike AV
- G Suite Administration
Languages
- English
- Hindi, Advanced (C1)
- English, Upper intermediate (B2)
Timeline
Deputy Manager Endpoint Security-IT
Au Small Finance Bank
03.2025 - Current
Sr. IT Executive
Blue Craft Agro Pvt. Ltd.
06.2023 - 02.2025
Support Engineer
Quick Heal Technologies Ltd
11.2021 - 06.2023
IT Executive
GVK Emergency Management And Research Institute
07.2019 - 11.2021
IT Executive
Sarovar Portico
10.2016 - 05.2017
Master of Computer Applications - Distance
Amity University Online
Bachelor of Computer Applications - Distance
Integral University
Certificate - Hardware & Networking
Jetking Institute
Senior Secondary - Class 12
Govt. Sec. Secondary School Behli
Secondary - Class 10
Govt. High School, Ghain