Bailey Glancy
Michigan City
Summary
Creative problem-solver versed in customer service. Friendly and reliable team-work based employee that offers unmatched customer service and workplace focus. High-energy employee offering over 7 years of work experience. Dependable and adaptable with resourceful nature and conscientious approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable employee specializes in safely and adeptly operating heavy equipment according to job requirements. Tracks maintenance history and equipment performance through strictly recorded logs and records.
Overview
8
8
years of professional experience
Work History
Crane Operator
Leeco Steel
05.2023 - Current
- Performed daily safety checks to achieve safe operating condition of equipment.
- Calculated appropriate size and weight distribution to safely manage load.
- Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
- Operated large cranes to lift and move materials with precision and accuracy.
- Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
- Operated mobile crane and moved materials to various locations to meet job schedule demands.
- Demonstrated exceptional attention to detail while operating cranes for complex lifts, ensuring minimal disruption to surroundings.
- Controlled cranes from remote control panel for safe and accurate operation.
- Adapted seamlessly to new crane technologies, mastering control systems and adopting best practices for safe operation.
Truck Driver
KLLM Transportation Services
11.2022 - 04.2023
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maximized load safety by balancing, securing and weighing products.
- Dropped and hooked trailers and changed configuration of equipment.
- Verified contents of inventory loads against Bills of Lading.
Stacker Operator
Pratt Industries
06.2022 - 11.2022
- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
- Built loads and loaded trucks for outbound delivery.
- Worked evenings, weekends and holidays to meet needs of business.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Stocked lumber and related material received in correct bins or storage locations and documented items received versus items ordered.
- Assisted in preparing shipments by staging, counting and documenting materials and supported refurbishment teams with load outs and equipment staging.
- Participated in meetings and shared ideas for improvement with management to foster teamwork.
Online Personal Shopper
Walmart
03.2022 - 06.2022
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Prioritized tasks and projects to meet tight deadlines.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Exceptional computer skills
- Recorded accurate and efficient records in customer database.
OP Driver
Amazon Warehouse
01.2022 - 03.2022
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Front End Assistant
Costco Wholesale
03.2020 - 01.2022
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned stocking and night merchandising abilities and provided backup at key times.
- Completed inventory counts.
- Provided flexibility in job positions throughout the day, due to fluctuation in the number of members in the store.
- Takes the position of leadership frequently.
- Has been willing to learn new procedures.
- Conducted inventory counts by adding each item in stock and documenting in ASD1 system.
- Lifted up to 80 pounds at once.
Food Preparation Worker
J&J's Pizza Shack
10.2017 - 03.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared food orders to support waitstaff and other team members.
- Monitored and maintained required food temperatures for safety.
- Guaranteed customer satisfaction by quickly delivering orders.
- Organized and re-stocked various stations and self-service items.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Washed, peeled and cut vegetables in advance to save time on food preparation.
- Learned other teammates' work tasks to train as backup.
Cashier
McDonald's
02.2017 - 10.2017
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers throughout the day.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Lifted up to 50 pounds at once.
- Performed cash, card and check transactions to complete customer purchases.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared food orders to support waitstaff and other team members.
- Monitored and maintained required food temperatures for safety.
- Organized and re-stocked various stations and self-service items.
- Guaranteed customer satisfaction by quickly delivering orders.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Packaged and stored food products following proper handling and preservation methods.
Education
High School Diploma -
Portage High School
Portage, Indiana06.2020
Skills
- Stocking and replenishing
- Customer Relations
- Point of sale operation
- Time management skills
- Heavy Haul Expertise
- Planning Abilities
- Vehicle Inspection
- Order taking
- Product knowledge
- Guest inquiries
- Purchase assistance
- Inventory management
- Class A Commercial Driver's License
- DOT Compliance
- Mobile crane operations
Timeline
Crane Operator
Leeco Steel
05.2023 - Current
Truck Driver
KLLM Transportation Services
11.2022 - 04.2023
Stacker Operator
Pratt Industries
06.2022 - 11.2022
Online Personal Shopper
Walmart
03.2022 - 06.2022
OP Driver
Amazon Warehouse
01.2022 - 03.2022
Front End Assistant
Costco Wholesale
03.2020 - 01.2022
Food Preparation Worker
J&J's Pizza Shack
10.2017 - 03.2020
Cashier
McDonald's
02.2017 - 10.2017
High School Diploma -
Portage High School
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