Overview
Work History
Education
Skills
Address
Personal Information
References
Languages
Timeline
Dalraj Singh

Dalraj Singh

Unjha

Overview

13
13
years of professional experience

Work History

Fashion Model

Self
Mahesana
02.2019 - Current
  • Communicated effectively with clients about their needs and expectations.
  • Demonstrated different types of clothing in a creative manner.
  • Attended fashion shows and photoshoots to showcase clothing and accessories.
  • Collaborated with designers to ensure garments fit properly.
  • Adjusted clothes according to the photographer's instructions.

Gym Trainer

Self
UNJHA
02.2015 - Current
  • Provided motivation to help members stay committed to their health and wellness goals.
  • Established rapport with clients by listening attentively to their concerns and responding promptly when assistance was required during workouts.
  • Offered nutritional advice based on current dietary guidelines and scientific research.
  • Educated members on the benefits of an active lifestyle through one-on-one consultations.
  • Developed innovative strategies to engage members in physical activity and promote healthy habits.

Customer Support Assistant

STATE BANK OF INDIA
UNJHA
12.2010 - Current
  • ACCOUNTING AND CASHIER POST 11 YEARS EXPERIENCE IN SBI, BANKING RELATED KNOWLEDGE FOR PROVIDES BANKING SERVICE
  • Maintained accurate records of customer interactions, transactions, comments, and complaints.
  • Resolved customer complaints in a timely and efficient manner.
  • Processed refunds and returns according to company policy while keeping customers informed throughout the process.
  • Answered customer inquiries and provided product information via phone, email, and live chat.
  • Ensured compliance with applicable laws governing consumer protection regulations when assisting customers.
  • Adhered to company policies regarding privacy of customer data when handling requests for information.
  • Suggested additional products or services that would meet the needs of customers based on their inquiries.
  • Developed strong relationships with customers through frequent follow-ups after initial contact.
  • Assisted customers in navigating website pages, placing orders, and troubleshooting issues online.
  • Identified customer needs by asking probing questions and actively listening to the responses.
  • Provided technical support to customers experiencing difficulties with products or services.
  • Evaluated customer feedback to identify areas where improvements could be made in service delivery.
  • Created detailed reports summarizing customer service activities such as number of calls received per day.
  • Monitored incoming emails, website inquiries, and social media messages related to customer service issues.
  • Promoted new features or services available from the company during customer interactions.
  • Utilized problem-solving skills in order to resolve complex customer service challenges quickly and effectively.
  • Maintained positive working relationship with fellow staff and management.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Maintained records of data communication transactions, problems, and remedial actions or installation activities.
  • Maintained audit trail and statistical records of problems and conditions reported by client.

Education

01.2012

Skills

  • Data entry
  • Ducumenting of financial 100% transactions
  • Reconciling already documented reports, statements and various transactions
  • Copurating with auditors in preparing audit reports
  • Deliver qualtativite services to customers
  • Promote bank products and services
  • Build customers relationships
  • Maintain and manage existing accounts
  • Caputure new accounts
  • Respond to customers inquires and resolve
  • Maintain customers data base and update periodically
  • Assit customers in depositing and withdrawing cash
  • Refer complex issues to the management
  • Insure best practices in rendering services to customers
  • PART TIME GYM TRAINER
  • DIETIATION 100% EXPERTY
  • FASHION MODELING
  • Punctuality
  • Physical Fitness
  • Fashion Trends
  • Able to Take Direction
  • Physically Fit
  • Hairstyling Expertise
  • Creative Direction

Address

4UTS UTTAM SINGH WALA, HANUMANGARH, RAJASTHAN, KIYADARA NAGAR DASAJ ROAD, UNJHA, GUJARAT

Personal Information

  • Date of Birth: 03/15/1984
  • Nationality: INDIA
  • Marital Status: MARRIED

References

Dalraj Singh

Languages

Punjabi
First Language
English
Upper Intermediate
B2
Hindi
Proficient
C2

Timeline

Fashion Model - Self
02.2019 - Current
Gym Trainer - Self
02.2015 - Current
Customer Support Assistant - STATE BANK OF INDIA
12.2010 - Current

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Dalraj Singh