Dalraj Singh
Unjha
Overview
13
13
years of professional experience
Work History
Fashion Model
Self
Mahesana
02.2019 - Current
- Communicated effectively with clients about their needs and expectations.
- Demonstrated different types of clothing in a creative manner.
- Attended fashion shows and photoshoots to showcase clothing and accessories.
- Collaborated with designers to ensure garments fit properly.
- Adjusted clothes according to the photographer's instructions.
Gym Trainer
Self
UNJHA
02.2015 - Current
- Provided motivation to help members stay committed to their health and wellness goals.
- Established rapport with clients by listening attentively to their concerns and responding promptly when assistance was required during workouts.
- Offered nutritional advice based on current dietary guidelines and scientific research.
- Educated members on the benefits of an active lifestyle through one-on-one consultations.
- Developed innovative strategies to engage members in physical activity and promote healthy habits.
Customer Support Assistant
STATE BANK OF INDIA
UNJHA
12.2010 - Current
- ACCOUNTING AND CASHIER POST 11 YEARS EXPERIENCE IN SBI, BANKING RELATED KNOWLEDGE FOR PROVIDES BANKING SERVICE
- Maintained accurate records of customer interactions, transactions, comments, and complaints.
- Resolved customer complaints in a timely and efficient manner.
- Processed refunds and returns according to company policy while keeping customers informed throughout the process.
- Answered customer inquiries and provided product information via phone, email, and live chat.
- Ensured compliance with applicable laws governing consumer protection regulations when assisting customers.
- Adhered to company policies regarding privacy of customer data when handling requests for information.
- Suggested additional products or services that would meet the needs of customers based on their inquiries.
- Developed strong relationships with customers through frequent follow-ups after initial contact.
- Assisted customers in navigating website pages, placing orders, and troubleshooting issues online.
- Identified customer needs by asking probing questions and actively listening to the responses.
- Provided technical support to customers experiencing difficulties with products or services.
- Evaluated customer feedback to identify areas where improvements could be made in service delivery.
- Created detailed reports summarizing customer service activities such as number of calls received per day.
- Monitored incoming emails, website inquiries, and social media messages related to customer service issues.
- Promoted new features or services available from the company during customer interactions.
- Utilized problem-solving skills in order to resolve complex customer service challenges quickly and effectively.
- Maintained positive working relationship with fellow staff and management.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Maintained audit trail and statistical records of problems and conditions reported by client.
Education
01.2012
Skills
- Data entry
- Ducumenting of financial 100% transactions
- Reconciling already documented reports, statements and various transactions
- Copurating with auditors in preparing audit reports
- Deliver qualtativite services to customers
- Promote bank products and services
- Build customers relationships
- Maintain and manage existing accounts
- Caputure new accounts
- Respond to customers inquires and resolve
- Maintain customers data base and update periodically
- Assit customers in depositing and withdrawing cash
- Refer complex issues to the management
- Insure best practices in rendering services to customers
- PART TIME GYM TRAINER
- DIETIATION 100% EXPERTY
- FASHION MODELING
- Punctuality
- Physical Fitness
- Fashion Trends
- Able to Take Direction
- Physically Fit
- Hairstyling Expertise
- Creative Direction
Address
4UTS UTTAM SINGH WALA, HANUMANGARH, RAJASTHAN, KIYADARA NAGAR DASAJ ROAD, UNJHA, GUJARAT
Personal Information
- Date of Birth: 03/15/1984
- Nationality: INDIA
- Marital Status: MARRIED
References
Dalraj Singh
Languages
Punjabi
First Language
English
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Fashion Model - Self
02.2019 - Current
Gym Trainer - Self
02.2015 - Current
Customer Support Assistant - STATE BANK OF INDIA
12.2010 - Current