Daman Kumar Garg
Pune
Summary
Dynamic Solution Architect with extensive experience at Amdocs India, excelling in software development and system troubleshooting. Proven track record in API design and mentoring junior developers, driving project success through effective client communication and innovative problem-solving. Adept at optimizing SQL performance and implementing microservices architecture to enhance system capabilities.
Overview
10
10
years of professional experience
Work History
Solution Architect/Software Architect
Amdocs India
Pune
07.2024 - Current
- Created detailed design documents that outlined system architecture, security measures, data models and integration points with other systems.
- Participated in client meetings to discuss project requirements and provide feedback on potential solutions.
- Coordinated with stakeholders to ensure alignment of proposed solutions with business objectives.
- Managed multiple projects simultaneously while ensuring quality assurance standards were met throughout the process.
- Developed strategies for ensuring successful deployment of new solutions into production environments.
- Collaborated with project teams to ensure that all technical requirements were met during the software development life cycle.
- Analyzed existing systems and identified gaps between current system capabilities and customer requirements.
- Provided technical support during post-implementation phases including bug fixes, enhancements, upgrades.
- Provided technical guidance to other team members in the development of solutions.
- Assisted in troubleshooting complex issues related to software applications or infrastructure components.
- Troubleshot system errors and identified potential solutions.
- Assessed issues to determine appropriate troubleshooting methods for remediation.
Software Architect : A-Team
Amdocs India
Gurgaon
12.2021 - 07.2024
- Handled operational critical items to ensure stable production.
- Directed the operations team in implementing best practices across accounts.
- Collaborated with cross-regional teams to manage urgent issues in several projects.
- Monitored application performance metrics, such as response times and memory usage, to create and handle alerts impacting production.
- Worked with multiple system monitoring tools to analyze and resolve ongoing production issues.
- Assisted in troubleshooting complex issues related to software architecture designs across multiple platforms including web applications, mobile apps, desktop applications.
- Worked closely with developers to assist them in understanding the architectural design decisions.
- Automation to solve recurring operational issues, create problem reports along with analysis.
Software Development Specialist
Amdocs Peru
Lima
05.2020 - 12.2021
- Collaborated with cross-functional teams to develop effective solutions for complex problems.
- Implemented quality assurance protocols in order to improve overall system performance.
- Monitored production systems for errors and optimized code as needed.
- Provided technical guidance to junior developers throughout the development process.
- Developed coding standards and procedures for software development team.
- Resolved technical issues related to software systems through debugging techniques.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Analyzed code and corrected errors to optimize output.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
Senior Software Developer
Amdocs Peru
Lima
12.2019 - 05.2020
- Optimized existing codebase by refactoring legacy components to improve maintainability of the system.
Senior Software Developer
Amdocs India
Gurgaon
07.2018 - 12.2019
- Developed and maintained software applications to ensure optimal performance.
- Investigated, analyzed, and resolved application-related issues in a timely manner.
- Optimized existing codebase by refactoring legacy components to improve maintainability of the system.
- Integrated third-party API's into existing applications to extend their functionality.
- Assisted junior developers with coding tasks and debugging problems.
- Reviewed and modified unit and integration tests to improve software quality and reliability.
- Participated in team meetings and provided input on deadlines, designs, and enhancements.
- Mentored junior development professionals to improve coding standards.
- Coordinated system installations, testing, and code corrections.
- Analyzed user needs and software requirements to determine design feasibility.
Software Developer
Amdocs India
Gurgaon
07.2017 - 07.2018
- Assisted with planning, designing, coding, debugging, testing, documenting, and maintaining software applications.
- Collaborated with team members to ensure successful project completion.
- Developed programs to automate processes and improve user experience.
- Optimized program performance by analyzing code and making changes as needed.
- Debugged code to identify errors and fix them efficiently.
- Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
Associate Software Developer
Amdocs India
Gurgaon
07.2015 - 07.2017
- Developed software applications using Java, HTML and CSS.
- Supported senior developers in the creation of detailed specifications for new features.
- Tested new versions of software applications before their release into production environments.
- Implemented changes to existing software based on client feedback.
- Assisted in the design, development, coding, testing and debugging of software applications.
- Analyzed and resolved technical issues related to software development.
Education
Bachelor of Science - Computer Science
Guru Nanak Dev University
Amritsar05-2015
High School Diploma -
Resonance Institute/Saint Fateh Singh Convent
Kota/PunjabSkills
- Problem solving
- Client communication
- System troubleshooting
- Identity provisioning
- Software development
- Requirements gathering
- Software development lifecycle
- Microservices architecture
- Web applications
- API design and management
- SQL optimization
- PL and SQL development
- Java programming
- Object-oriented programming
- Python
- Mentoring junior developers
Affiliations
- Cooking
- Board Games
- Travelling
- Badminton
Accomplishments
- Recognized for being part of the team that stabilized one of the critical projects running in the red for years
- Recognized for delivering complex solutions for projects stuck in the pipeline for long time just after onboarding.
- Recognized to clear backlog of 50+ defects in weeks.
Timeline
Solution Architect/Software Architect
Amdocs India
07.2024 - Current
Software Architect : A-Team
Amdocs India
12.2021 - 07.2024
Software Development Specialist
Amdocs Peru
05.2020 - 12.2021
Senior Software Developer
Amdocs Peru
12.2019 - 05.2020
Senior Software Developer
Amdocs India
07.2018 - 12.2019
Software Developer
Amdocs India
07.2017 - 07.2018
Associate Software Developer
Amdocs India
07.2015 - 07.2017
Bachelor of Science - Computer Science
Guru Nanak Dev University
High School Diploma -
Resonance Institute/Saint Fateh Singh Convent
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