Damien Higsby
Evansville
Summary
Dynamic professional with a proven track record at TaylorMade, excelling in customer service and leadership. Skilled in time management and attention to detail, I successfully implemented strategies that enhanced customer satisfaction and streamlined inventory processes. Committed to fostering teamwork and open communication, I consistently drive positive outcomes in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Associate
Parson Adhesives
- Consistently delivered exceptional service to boost customer satisfaction.
- Designed and deployed initiatives to elevate customer engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Crew Member
Pizza King Inc
09.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Money Center Associate
Meijer
08.2023 - 08.2024
- Handled money orders for employees and customers.
- Reduced wait times by effectively managing multiple tasks simultaneously during peak hours.
- Answered department phone calls.
- Identified cross-selling opportunities through attentive listening and understanding of customer needs.
Stocker
Walmart
07.2023 - 08.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Associate
TaylorMade
03.2021 - 06.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Sales Associate
Hucks Gas Station
01.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Lead
Dennys
02.2016 - 12.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
GED -
WorkOne
Evansville, IN05.2012
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
Timeline
Crew Member
Pizza King Inc
09.2024 - Current
Money Center Associate
Meijer
08.2023 - 08.2024
Stocker
Walmart
07.2023 - 08.2024
Associate
TaylorMade
03.2021 - 06.2023
Sales Associate
Hucks Gas Station
01.2020 - 02.2021
Team Lead
Dennys
02.2016 - 12.2019
Associate
Parson Adhesives
GED -
WorkOne
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