Damini Singh
New Delhi,DL
Summary
Seasoned Sales Manager with over 8 years of demonstrated expertise in the dynamic realms of hospitality, lifestyle, apparel, and e-commerce industries. Proficient in strategic client account management, executing impactful promotional campaigns, and conducting in-depth sales analysis. Recognized for adeptly retaining key clients, propelling business expansion, and spearheading public relations and influencer marketing initiatives. An unwavering commitment to surpassing sales objectives and elevating customer contentment levels.
Overview
7
7
years of professional experience
Work History
Guest Experience Manager
Hoche Partners Golf Studios Pvt Ltd.
06.2023 - Current
- Crafted and executed innovative sales strategies to surpass revenue objectives and broaden clientele reach
- Spearheaded recruitment, training, and supervision of a top-tier sales squad, establishing performance milestones and delivering consistent feedback
- Cultivated enduring client partnerships, guaranteeing superior customer satisfaction by promptly addressing queries and issues
- Carried out comprehensive market surveys and competitor evaluations to drive data-informed sales tactics, collaborating closely with marketing on impactful campaigns
- Produced and delivered insightful sales presentations and projections to senior leadership, oversaw sales budget, and leveraged financial insights to fine-tune strategies
CPG Leader
DIGI MARKET PVT LTD (WABI2B)
01.2022 - 05.2023
- Revenue Generation: Increased revenue through effective space selling, upselling, and marketing initiatives on the platform.
- Business Analysis and Reporting: Conducted in-depth business analysis, generated comprehensive reports, and facilitated brand communication.
- Client Relationship Management: Maintained and nurtured strong relationships with existing and new accounts to ensure client satisfaction and loyalty.
- Campaign Design and Execution: Designed and executed innovative campaigns to promote products and schemes, enhancing brand visibility and market presence.
- Coordination with Supply and Demand Teams: Collaborated closely with supply and demand teams to implement promotions and offers at the ground level effectively.
- Performance Tracking and Strategic Planning: Monitored monthly performance, developed strategies in collaboration with the global team to drive business growth and achieve targets.
Key Account Manager
OYO HOTELS AND HOMES
01.2019 - 12.2021
- Retained top accounts and nurtured key relationships to ensure long-term satisfaction
- Managed escalations, up-selling, negotiations, invoicing, and credit recovery
- Ensured consistent business growth month-on-month through strategic planning
- Shared monthly reconciliation and cost-saving reports with clients
- Maintained and reviewed monthly sales trackers and account reports.
Marketing Manager
K MARKETING PVT LTD (WCFC)
03.2017 - 01.2019
- Developed promotional campaigns targeting specific audiences, resulting in increased sales
- Negotiated contracts and agreements with newly acquired clients
- Evaluated potential exhibitions, events, trade shows, and seminars for business opportunities
- Handled PR activities and influencer marketing to boost brand visibility
- Managed and analyzed sales performance of existing clients to optimize strategies.
Education
PGDBM (BBA+MBA) -
Indian Institute of Planning and Management
06.2016
HSC -
Sydenham College of Commerce and Economics
03.2013
SSC -
Kendriya Vidhyalaya
03.2011
Skills
- Proficiency in MS Office
- Public Speaking, Presentational and Interpersonal Skills
- Problem Solving, Adaptability
- Strategic and Critical Thinking
- Online Marketing
- Client Relationship Management
- Account Management
Languages
Hindi
English
Awards
- Best KAM JFM'21, Oyo Hotels and Homes, Awarded as the top performing Key Account Manager for JFM quarter in the West Region
- Best KAM OND'20, Oyo Hotels and Homes, Awarded as the top performing Key Account Manager for the OND quarter pan India
- Best KAM AMJ'20, Oyo Hotels and Homes, Awarded as the top performing Key Account Manager for the AMJ quarter in the West Region
Timeline
Guest Experience Manager
Hoche Partners Golf Studios Pvt Ltd.
06.2023 - Current
CPG Leader
DIGI MARKET PVT LTD (WABI2B)
01.2022 - 05.2023
Key Account Manager
OYO HOTELS AND HOMES
01.2019 - 12.2021
Marketing Manager
K MARKETING PVT LTD (WCFC)
03.2017 - 01.2019
PGDBM (BBA+MBA) -
Indian Institute of Planning and Management
HSC -
Sydenham College of Commerce and Economics
SSC -
Kendriya Vidhyalaya
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