Dynamic Product Team Lead at Gartner with a proven track record in enhancing data quality and operational efficiency. Expert in Python and SQL, I foster cross-functional collaboration and drive data-driven decision-making, achieving significant improvements in product integrity and team performance. Adept at training and mentoring, I empower teams to excel in fast-paced environments.
Open To Work
Hi, I’m
Damini Chauhan
New Delhi
Summary
Overview
7
years of professional experience
6
Certifications
Work History
GartnerNew Delhi
Product Team Lead
04.2025 - Current
Job overview
- Supported product owner in maintaining a product roadmap aligned with GSSO priorities.
- Applied business acumen to enhance product decision-making and requirement prioritization.
- Promoted data-driven culture by identifying operational gaps and proposing improvement opportunities.
- Built strong cross-functional networks with product, sales ops, analytics, and engineering teams.
- Collaborated with IT QA to develop cohesive testing strategy for quality releases.
GartnerGurugram
Senior Product Specialist - Data Quality
01.2024 - 03.2025
Job overview
- Delivered actionable recommendations on product and operational issues through structured analysis and data insights.
- Executed end-to-end testing across front-end and back-end systems to ensure functionality and data integrity.
- Collaborated with NCVI and internal teams to convert business challenges into structured backlog items.
- Proactively embraced new challenges, upskilled, and adapted to evolving product and organizational needs.
- Trained new associates on product workflows and technical concepts to facilitate integration into Gartner processes.
GartnerNew Delhi
Senior Quality Control Analyst-Automation & Ops
03.2022 - 12.2023
Job overview
- Piloted new testing frameworks that enhanced defect detection accuracy and identified bottlenecks through KPI monitoring.
- Streamlined QC procedures to boost workflow efficiency and reduce turnaround time for quality issue resolution.
- Collaborated with IT and cross-functional teams to establish scalable data-quality best practices across lead-flow operations.
- Conducted audits of end-to-end lead-flow processes to ensure system accuracy and prevent lead loss.
- Provided subject matter expertise to peers on complex issues and delivered process training.
GartnerGurugram
Quality Control Analyst
08.2020 - 02.2022
Job overview
- Managed a team of 2 quality analysts to support the QA project created & led by me. Led the training on quality control procedures, fostering a culture of excellence within the team.
- Identified and communicated data quality concerns to management, ensuring timely resolution.
- Collaborated with leaders to establish new processes, onboard vendors, and create training materials, SOPs, and work instructions for new team member onboarding.
- Coordinated with Lead Enrichment and Lead Assignment teams on queue management to streamline manual processes while upholding quality standards.
GartnerGurugram
Research Analyst - Product Reviews
05.2019 - 03.2020
Job overview
- Developed and deployed advanced fraud detection workflows using IPS UTM tracking and IP linkage analysis to prevent financial losses from fraudulent reviews.
- Analyzed Gartner Digital Markets product reviews to identify suspicious patterns and spam attempts, enhancing review integrity.
- Created data visualizations in Python, including word clouds and network graphs, to illustrate complex spammer clusters and inform fraud detection strategies.
- Automated review screening processes with Excel VBA macros and data-cleaning scripts to maintain accuracy and audit-ready datasets.
Education
International Institute of Information Technology Bangalore
Executive Post Graduate Diploma from Machine Learning & Artificial Intelligence
11-2025
University Overview
Hansraj College, University of DelhiNew Delhi, India
Bachelor of Science from Computer Science
05-2019
University Overview
Skills
Programming & Automation:
Python (data cleaning, automation scripts, QA automation), SQL (advanced querying, validation logic, troubleshooting lead‑flow systems)
Data Analysis & Modeling:
Exploratory Data Analysis (EDA), statistical testing, KPI analysis, root‑cause analysis, anomaly detection, data quality assessment
Machine Learning Foundations:
Regression & classification basics, feature engineering, model evaluation, predictive insights for operational improvements
Deep Learning (Foundational):
Neural network fundamentals, ANN concepts, model tuning basics, overfitting/underfitting understanding
NLP (Applied):
Text preprocessing, tokenization, TF‑IDF, embeddings (Word2Vec/BERT‑style), classification, sentiment analysis for data‑review workflows
Generative AI:
Large Language Models (GPT‑based), prompt engineering, workflow acceleration using GenAI, requirement translation, summarization, QA support automation
Data Visualization & BI:
Power BI (DAX, drilldowns, performance dashboards), Tableau (interactive dashboards), Excel (Pivot Tables, Power Query, VBA macros)
Databases:
MS SQL Server, MySQL, Oracle, PostgreSQL, MongoDB
Tools & Platforms:
Jupyter Notebook, Git/GitHub, Jira, Eloqua (Marketing Automation)
Data Operations & Quality:
Data‑flow validation, end‑to‑end QA testing, Python‑SQL automation, ETL/ELT understanding, process optimization
Languages
Languages
EnglishProfessional Projects
Professional Projects
1) Prompt Engineering in CRM to generate a lead intelligence summary for sellers to plan sales outreach
2) TF-IDF Vectorizer for title to Function - Role mapping for accurate lead routing and flag mismapped contacts
3) Python Scripts for
1) Anomaly detection across lead flow
2) Day to Day impact analysis + File preparation for data manipulations
4) Lead Story using SQL - End to end lead flow
5 )Designed a Power BI dashboard for New Accounts to track lead volume, assignment trends, queue efficiency, and specialist performance.
6) Created a False Rejection dashboard offering leadership visibility into rejection patterns across key lead‑flow teams.
Certification
Certified Scrum Product Owner (CSPO)
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
₹0/yr - ₹0/yrTimeline
Product Team Lead
Gartner
04.2025 - Current
Senior Product Specialist - Data Quality
Gartner
01.2024 - 03.2025
Senior Quality Control Analyst-Automation & Ops
Gartner
03.2022 - 12.2023
Quality Control Analyst
Gartner
08.2020 - 02.2022
Research Analyst - Product Reviews
Gartner
05.2019 - 03.2020
International Institute of Information Technology
Executive Post Graduate Diploma from Machine Learning & Artificial Intelligence
Hansraj College, University of Delhi
Bachelor of Science from Computer Science