Damiyah Hill
South Bend
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at McDonald's. Proven ability to multitask and maintain high-quality standards while enhancing customer satisfaction. Skilled in cash handling and fostering a safe environment, contributing to a positive experience for both customers and colleagues.
Overview
8
8
years of professional experience
Work History
Crew Member
McDonald's
04.2023 - 03.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Stocked shelves to organize aisles in assigned department.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Toddler Room Assistant
God's Little Creation ChildCare
02.2017 - 09.2024
- Participated in ongoing professional development opportunities to stay current with best practices in early childhood education.
- Learned about every child's unique interests in order to better tailor lessons that captured their attention.
- Ensured children''s safety at all times by closely supervising indoor and outdoor activities, adhering to licensing regulations.
- Established trusting relationships with families by consistently demonstrating genuine care and concern for their child''s wellbeing.
- Assisted in planning and executing holiday events or celebrations within the center, enhancing community engagement among families and staff members.
- Assisted in tracking each child''s progress, sharing observations with parents during conferences for continuous improvement.
Education
High School Diploma -
Washington High School
South Bend, IN06-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Problem-solving
- Flexible schedule
- Drive-thru operations
- Safety
- Crew leadership
- Food running
Timeline
Crew Member
McDonald's
04.2023 - 03.2025
Toddler Room Assistant
God's Little Creation ChildCare
02.2017 - 09.2024
High School Diploma -
Washington High School
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