Damodar Sunku

• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
• Drove team's execution of quality management throughout division, improving process effectiveness, cost-effectiveness, resource and process efficiency.
• Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
• Shielded scrum team from external interference for optimal productivity and success of Agile process.
• Performed independent analysis and provided recommendations to overcome project obstacles.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Set up and managed team meetings.
• Anticipated impediments to team delivery involving cultural barriers and logistical challenges.

• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
• Assessed Scrum maturity of team and organized and coached team to higher levels of development.
• Removed obstacles by finding right personnel to advance tasks and projects.
• Supported team using servant leadership style and leading by example.
• Worked effectively with multiple Scrum teams both internally and off-shore.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.

• Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
• Completed on-time deliveries by choosing best and most efficient routes.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Verified daily deliveries against shipping instructions before delivering to customers.
• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
• Shielded scrum team from external interference for optimal productivity and success of Agile process.
• Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
• Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

• Home Office - Disclosure & Barring (DBS), Dep of Work and Pensions (DWP)
• Maintained proper staffing levels to guarantee timely and accurate deliveries.
• Attended staff and client meetings and served as liaison to manage operations for account.
• Met with business leaders to better understand IT issues that negatively impacted businesses.
• Contributed to internal and external account reviews.
• Managed third-party contracts to drive delivery of required services.
• Coordinated and led internal and external site team meetings.
• Supervised operations of 24-hour customer service desk staffed by 40 team members.
• Evaluated personnel workloads to support capacity planning, adjusting service call scheduling according to available staff.

• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Oversaw project budgets, milestones and team performance.
• Integrated automation into monitoring and security measures to reduce required employee attention.
• Designed and monitored required support structure needed to confirm stable and scalable application rollouts.
• Improved Analytics system by adding new features and infrastructure.
• Investigated and addressed system issues to enhance usability and improve functionality.
• Oversaw installation of software programs and hardware systems to meet requirements.
• Delivered in-depth Siebel,BIP training, imparting knowledge of best practices for protecting data and minimizing errors.
• Demonstrated products and specific features at customer locations and special events.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.

• Maintained proper staffing levels to guarantee timely and accurate deliveries.
• Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
• Attended staff and client meetings and served as liaison to manage operations for account.
• Coordinated among multiple external stakeholders to gain consensus on major project milestones and prioritization goals.
• Managed third-party contracts to drive delivery of required services.
• Coordinated and led internal and external site team meetings.
• Supervised operations of 24-hour customer service desk staffed by 20 team members.

• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Participate in discussion with client meetings: Daily meetings were attended by me to discuss progress of the work, data migration plan, project schedule.
• Requirement Analysis: I used to attend meetings with the BT business users, Business Analysts and to discuss the requirements and to understand the scope of environment changes. Analyse and understand business requirements for complex financial applications.
• Prepare Project execution plan: Installation and configuration of Siebel ecommunications 7.7. Gateway, Siebel App Server, Siebel Web Server Extension on various environments
• Maintained Development and Test environments
• SIEBEL server installation & configuration, Patch management
• Setting up Siebel tools, Mobile/dedicated client

Managed problems between systems design and technical feasibility.
Aided Development team and outlined move application programs.
Imparted on-going evaluation of system functions.
Extended on-call coverage to application programs and coordinated with users.

• Maintained authoritative knowledge of multiple software testing tools.
• Participate in discussion with client meetings: Daily meetings were attended by me to discuss progress of the testing, data migration plan, project schedule.
• Requirement Analysis: I used to attend meetings with the BT business users, Business Analysts and Test Manager to discuss the requirements and to understand the scope of testing. All queries received QA team were clarified in the meetings.
• Prepare Master Test Plan and Traceability Matrix: I prepared the Master Test Plan and Traceability Matrix. Master Test Plan contains the scope of testing, details of test environment, test data strategy, defect life cycle, escalation process, entry and exit criteria of each phase of testing like Functional testing, System Integration testing, Performance testing, Production readiness testing and User Acceptance testing.
• Prepare Test Cases: Prepared the test cases as per the requirement captured in FS and Use Cases. The approved test cases were uploaded in Quality Center.

• Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
• Created accurate and successful test scripts to manage automated testing of certain products and features.
• Identified and tracked defects and supported developers in resolving problems by completing additional tests.
• Prepare Test Cases: Prepared the test cases as per the requirement captured in FS and Use Cases. The approved test cases were uploaded in Quality Center.

• Lead multiple Scrum teams, working with cross functional and infra teams slashed time of delivery timelines
• Managed team size of ~ 35 members on multiple technologies
• Transformation from Waterfall to Agile projects, used Scrum, Kanban and Dev ops methodology
• Implemented scrum as a new frame work, fulfilled as a Coach/ Scrum master
• Handled large complex projects in Global Network Delivery Model
• Delivered services in Agile
• Key Responsibilities
• Performed Scrum Master Role
• Coach and mentor other scrum masters in our product team
• Organized PI, Scrum ceremonies such as facilitate sprint planning, effort estimations, daily stand-up meetings, reviews, retrospectives, release planning
• Motivate team towards common goal delivery
• Works with Product Owner, RTE to define project scope and objectives
• Implemented Best practices from different agile methodologies like Scrum and Kanban
• Scrum metrics presentation on monthly and quarterly to Delivery Heads, Portfolio Directors and stakeholders
• Build and maintain customer relationships
• Responsible for staffing and managing resource issues during the program execution handled all the Project milestones
• Ensure organization and customer processes/standards are followed
• Reporting to senior managers on progress and issues.