Damon Giden
Indianapolis
Summary
Results-driven professional with strong skills in regulatory compliance and benefit assessment. Experienced in reviewing applications and resolving client inquiries, ensuring clarity in eligibility status and program benefits.
Overview
29
29
years of professional experience
Work History
Eligibility Specialist
FSSA
Indianapolis
07.2018 - Current
- Trained new staff on eligibility criteria and application processing procedures.
- Assisted clients in understanding their eligibility status and program benefits.
- Reviewed and updated internal documentation to reflect changes in program regulations.
- Participated in training sessions to stay informed on policy updates and best practices.
- Resolved client inquiries regarding application status and eligibility determinations.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
Financial Counselor
Eskenazi Hospital
Indianapolis
02.2016 - 07.2018
- Collaborated with healthcare providers to ensure financial information was accurately communicated to clients.
- Supported clients in navigating insurance claims and understanding their coverage options.
- Participated in team meetings to discuss client cases and share best practices for financial counseling.
Eligibility Specialist
FSSA
Indianapolis
10.2011 - 01.2016
- Assisted clients in understanding their eligibility status and program benefits.
- Reviewed and updated internal documentation to reflect changes in program regulations.
- Participated in training sessions to stay informed on policy updates and best practices.
- Resolved client inquiries regarding application status and eligibility determinations.
Psych Attendant
Larue D. Carter Hospital
Indianapolis
04.1997 - 09.2011
- Recognized and relayed facility rules and standards, supervising guest activities to validate adherence.
- Assisting with transporting guests to activities, appointments and school
Education
High School Diploma -
Arsenal Technical High School
Indianapolis, IN06-1992
Skills
- Benefit assessment
- Application processing
- Documentation review
- Regulatory compliance
Timeline
Eligibility Specialist
FSSA
07.2018 - Current
Financial Counselor
Eskenazi Hospital
02.2016 - 07.2018
Eligibility Specialist
FSSA
10.2011 - 01.2016
Psych Attendant
Larue D. Carter Hospital
04.1997 - 09.2011
High School Diploma -
Arsenal Technical High School