Damotharan T
Cloud Support Engineer II
Chennai,TamilNadu
Summary
A resourceful CLoud support engineer, experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Cloud support Engineer Windows - II
AWS
8 2019 - Current
- Providing premium technical support to aws customers, apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
- As a Subject Matter Expert in Systems Manager and FSX have a direct impact on improving customer experience by handling more complicated cases, as well as building a higher level of expertise within AWS Support by sharing their knowledge and helping peers grow and develop.
- Troubleshoot core services such as windows EC2, SSM, Directory services, IAM, Workspace, FSX, MGN, DRS, Image builder and etc
- Help customer and provide enhanced technical support and architectural guidance with design and migration support
- Evaluate costumer's architecture and implement designs that can scale over time through architectural review
- Provide technical support via phone, chat, and email
- Have good understanding of other AWS Services such as Lambdas, Cloud Formation, SQS, Route 53, S3,VPC and others.
Lead Administrator
Wipro - Chennai
02.2019 - 07.2019
- Working On Active directory and DNS L3 escalated issues
- Advanced Power shell scripting
- Attribute creation and mapping with AD objects
- GPO creation, testing and Implementation
- Performing automation to perform day to day changes using PowerShell scripts
- Managing DNS records using windows DNS servers
- Managing Failover clusters
- Analyzing Windows performance issues
- Group policy trouble shooting
- Managing and maintenance of AD objects using Quest such as Dynamic groups, auditing etc
- Managing Virtual server using VMware.
- Streamlined office operations by implementing efficient administrative processes and procedures.
Infra Technology Specialist (SA)
CTS - Chennai
01.2015 - 01.2019
- Active Directory Reengineering Tasks
- Patching DC's with WSUS
- Advanced Power shell scripting
- Attribute creation and mapping with AD objects
- GPO creation, testing and Implementation
- Performing bulk user creation and modifications using PowerShell scripts
- Managing Application directory with ADLDS
- Managing DNS records using windows DNS servers
- Domain migration and cleanups
- Monitoring and Managing Windows servers Using SCOM
- Group policy trouble shooting
- Managing ADLDS and running daily feeds to application
- Managing and maintenance of AD objects using Quest such as Dynamic groups, auditing etc
- Managing Virtual server using VMware.
Systems Engineer
TCS - Chennai
03.2011 - 12.2014
- Providing Access permissions to user, Groups in AD
- Creating FTP virtual directory setup
- Managing files servers and access permissions
- Performing access terminations for terminated users
- Performing Decommission and commissioning of windows server
- Patching of windows servers using SCCM
- Managing DNS records
- Providing Backup solutions for windows servers using CommVault
- Monitoring and Managing Windows servers Using SCOM
- Creating scopes for DHCP and managing them
- Administrating CommVault operations
- Managing Virtual server using VMware.
Education
Bachelor of Engineering - ECE
Aalim Muhammed Salegh College of Engineering
Chennai, India 05.2006 - 04.2009
Diploma in Electronics And Communication - ECE
Aalim Muhammed Salegh Polytechnic College
Chennai, India 05.2003 - 04.2006
Skills
AWS Expertise
Technical Support
PowerShell Scripting
Network Troubleshooting
Windows administration
AWS Expertise
Certification
AWS Certified Solutions Architect, SAA-C02
Languages
Tamil and English
Disclaimer
I hereby declare that the above mentioned details are true to the best of my knowledge.
Timeline
Lead Administrator
Wipro - Chennai
02.2019 - 07.2019
Infra Technology Specialist (SA)
CTS - Chennai
01.2015 - 01.2019
Systems Engineer
TCS - Chennai
03.2011 - 12.2014
Bachelor of Engineering - ECE
Aalim Muhammed Salegh College of Engineering
05.2006 - 04.2009
Diploma in Electronics And Communication - ECE
Aalim Muhammed Salegh Polytechnic College
05.2003 - 04.2006
Cloud support Engineer Windows - II
AWS
8 2019 - Current