Dana Harrell
Indianapolis
Summary
Proven track record in project management and client communication, exemplified during tenure at Richmond Exteriors. Skilled in fence maintenance and fostering team collaboration, I significantly enhanced project delivery and customer satisfaction. Leveraged strategy development to boost sales and streamline operations, demonstrating a strong ability to lead and innovate in diverse roles.
Overview
13
13
years of professional experience
Work History
Fencing Contractor
Richmond Exteriors
04.2020 - Current
- Oversaw quality assurance measures, maintaining high standards of workmanship across all projects.
- Collaborated closely with clients to design custom fencing solutions tailored to their needs.
- Developed strong relationships with suppliers, securing high-quality materials at competitive prices.
- Managed a diverse portfolio of residential and commercial fencing projects, showcasing versatility in various settings and styles of construction.
Carpenter Apprentice
McPhearson Contracting
03.2018 - 04.2020
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
Marketing Consultant
Emard Carpentry
05.2016 - 03.2018
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Enhanced customer engagement with effective social media management and content creation.
Sales Coordinator
Cardinal Fitness
10.2011 - 01.2014
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Store Manager
Classic Cleaners - Indianapolis
02.2014 - 06.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Arts - Marketing
Marian University
Indianapolis, IN12.2011
Skills
- Fence Maintenance
- Metal Fabrication
- Client Communication
- Site preparation
- Project Management
- Strategy Development
- Sales Strategies
- Team Leadership
- Team Collaboration
- Customer Complaint Resolution
Timeline
Fencing Contractor
Richmond Exteriors
04.2020 - Current
Carpenter Apprentice
McPhearson Contracting
03.2018 - 04.2020
Marketing Consultant
Emard Carpentry
05.2016 - 03.2018
Store Manager
Classic Cleaners - Indianapolis
02.2014 - 06.2016
Sales Coordinator
Cardinal Fitness
10.2011 - 01.2014
Bachelor of Arts - Marketing
Marian University
Similar Profiles
Alisha ShresthaAlisha Shrestha
Recovery Outreach Worker at Richmond Futures (Previously Richmond Fellowship Tasmania)Recovery Outreach Worker at Richmond Futures (Previously Richmond Fellowship Tasmania)
Paul K. LaurenzPaul K. Laurenz
Teacher at Richmond Virtual Academy (Richmond Public Schools)Teacher at Richmond Virtual Academy (Richmond Public Schools)
LAI HA, CHAN (YOKO)LAI HA, CHAN (YOKO)
Friendly Visitor Volunteer at Richmond Cares, Richmond GivesFriendly Visitor Volunteer at Richmond Cares, Richmond Gives