Danae Draughter
Pendleton
Summary
Retail Sales Manager with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Goal driven with great communication skills. Willing to learn new things. Enjoys fast paced work and working with a team. Thrives in a positive environment!
Overview
7
7
years of professional experience
Work History
Retail Sales Manager
My Wireless AT&T
Fishers, IN
11.2024 - Current
- Led sales team to achieve monthly targets through effective training and coaching.
- Developed and implemented strategies to enhance customer engagement and satisfaction.
- Monitored inventory levels, ensuring optimal stock availability for customer needs.
- Analyzed sales data to identify trends and opportunities for revenue growth.
Sales Representative
Hattar’s wireless
Pendleton, IN
09.2023 - 11.2024
- Performed market research to identify potential sales opportunities.
- Developed and maintained relationships with customers to ensure repeat business.
- Identified opportunities for cross-selling additional products and services.
Server
Applebee's Grill + Bar
Indianapolis, Indiana
03.2023 - 08.2023
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Package Handler
FedEx
Zionsville, Indiana
11.2022 - 06.2023
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
Car Detailer
CRPD.
Mishawaka, Indiana
03.2021 - 01.2022
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Maintained detailed records of all services performed on each vehicle.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
Veterinary Assistant
Ireland Animal Clinic
South Bend, Indiana
05.2019 - 09.2021
- Dispensed medications orally or topically as directed by veterinarian.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
Education
High School Diploma -
Mishawaka High School
Mishawaka, IN05.2018
Skills
- Customer Needs Assessment
- Network development
- Lead Generation
- Client Account Management
- Reliable
- Determined
- Strong willed
- Good work ethic
- Goal Oriented
- Customer Retention
- Process Improvement
Timeline
Retail Sales Manager
My Wireless AT&T
11.2024 - Current
Sales Representative
Hattar’s wireless
09.2023 - 11.2024
Server
Applebee's Grill + Bar
03.2023 - 08.2023
Package Handler
FedEx
11.2022 - 06.2023
Car Detailer
CRPD.
03.2021 - 01.2022
Veterinary Assistant
Ireland Animal Clinic
05.2019 - 09.2021
High School Diploma -
Mishawaka High School